Russell & Smith Honda

New HR-V I have never owned a Honda vehicle or considered one until I contacted the dealership and spoke with Andy online. I met Andy over a year ago to simply I have never owned a Honda vehicle or considered one until I contacted the dealership and spoke with Andy online. I met Andy over a year ago to simply test drive an Accord. I wasn't ready to purchase yet and Andy never pressured me to buy any car. A year later I contacted different dealerships to test drive cars when I remembered my experience with Andy and decided to stop by for a second time. I test drove the CR-V thinking it was what I wanted and it wasn't what I imagined. Andy listened to my basic requirements and suggested I try the HR-V. I fell in love with that car. Not once did he try to upgrade me to the next model or sell me something I didn't want. Andy listens and really cares about his customers. He made an amazing offer with me and even bought me dinner when I told him I am starving and can't think on an empty stomach. Hondas are great cars. The experience of shopping for a car can be stressful and Andy worked with me. He is a great salesperson. He even sat with me to show the car features after I bought the car, which I appreciated. I would recommend Andy to anyone who wants someone who is honest, listens, and cares about making his customers happy. More

My sales man Henry was great advicer Bought Honda Pilot from here. It was a great experience specially working with my sales man Henry Reece. What an amazing guy he is. He provided all th Bought Honda Pilot from here. It was a great experience specially working with my sales man Henry Reece. What an amazing guy he is. He provided all the guidance during the buying process and made the experience so nice and smooth. He stayed over to help untill my transaction was not completely done, even that it was already closing hours. He is going to be my first choice for any next buyand i have already refereed to few of my other friends also. Great guy and very friendly.... Mukesh More

Just wanted an oil change Went in to get a QUICK oil change. Spoke to Henry who was very nice and kindly declined to look at a new vehicle. Explained to him that I was upside d Went in to get a QUICK oil change. Spoke to Henry who was very nice and kindly declined to look at a new vehicle. Explained to him that I was upside down and didn't want to deal with the wheeling and dealing. He assured me that he could get it done and as I sit here patiently waiting on Financing I think he did. If I don't purchase a vehicle it won't be Henry's fault because he is an awesome salesman and actually did a great job working a deal with NO pressure More

New Accord I am very happy with the service I received at Russell & Smith. Andy was a great salesman and was very patient and has helped me with my new Accord. I am very happy with the service I received at Russell & Smith. Andy was a great salesman and was very patient and has helped me with my new Accord. I've used Russell & Smith for maintenance on my Honda but this is my first time buying one here. Thank you! More

Customer service I? planned to just look at car deals today, but obviously I? bought one. The entire experience was very fast and easy. I? didn’t have to wait as much I? planned to just look at car deals today, but obviously I? bought one. The entire experience was very fast and easy. I? didn’t have to wait as much time as I? had to before to drive out with the car. If you ever want to buy a car here go with Ari Imanraharja, he’s a great sales man and also a great character. He does a good job of executing his part of the job and gets you what your money is worth. Jordan was also a very nice employee at this dealership. Overall it was a great experience. More

Awesome My sales person Henry Reece was awesome. If you ever needed a car, please see him. He will go above and beyond for your needs. He was a blessing!!! My sales person Henry Reece was awesome. If you ever needed a car, please see him. He will go above and beyond for your needs. He was a blessing!!! More

Amazing service and nice, polite and helpfull people. I always get fast response on my requests. Very helpful and kind people work there. My salesperson Matt Gul is very polite and nice . He is very skill I always get fast response on my requests. Very helpful and kind people work there. My salesperson Matt Gul is very polite and nice . He is very skilled and professional in his interactions with customers. His knowledge in cars helped me to choose the right one. I was happy with my experience at Russell and Smith Honda dealership especially because of great assistance of Matt Gul. I would definitely recommend this dealership and Matt to all my friends. More

This car buying experience was very pleasant. Mr. Memo Torres was very professional and friendly to work with. This has been a good car buying experience. I would highly recommend Mr. Torres to an Mr. Memo Torres was very professional and friendly to work with. This has been a good car buying experience. I would highly recommend Mr. Torres to any potential car buyers at this dealership. More

Easy buying experience I am rating my experience as 5 stars because it was easy, fast and my sales representative, Matt Gul, was excellent. We came in to see a CPO Pilot but I am rating my experience as 5 stars because it was easy, fast and my sales representative, Matt Gul, was excellent. We came in to see a CPO Pilot but from the moment we met he put my wife and myself at ease with his honesty and his kindness. He broke down everything for us and told is that he could get us a new 2017 Pilot for a similar price, and he did. He went back and forth with us and the manager to get us the best deal on a new 2017 Honda Pilot, never giving up and he was very patient with us the entire time. I never felt like we were pressured and he treated us like family. He was a true professional. We were lucky to have such a great experience. Thank you Matt! More