Russell & Smith Honda

Thank you so much! I would like to thank Thess and Maria for helping me getting my new Honda civic! I'm loving my car! They were very helpful, patience and friendly! I would like to thank Thess and Maria for helping me getting my new Honda civic! I'm loving my car! They were very helpful, patience and friendly! More

Great Staff I was recommended by Prashant Palmer to come and purchase my new 2016 Odyssey from Karan Patel. Karen, made my car buying experience hassle free along I was recommended by Prashant Palmer to come and purchase my new 2016 Odyssey from Karan Patel. Karen, made my car buying experience hassle free along with Dino and Damir. Karan was not pushy and listed to my concerns. He did not feel like a salesperson but rather part of the family leading and guiding me every step of the way. I will recommend Russell and Smith to all my friends and family who are in the market to buy a Honda Thanks Mayur Bhakta More

Exemplary Service Our experience with Russell & Smith Honda was outstanding. They absolutely know how to satify their clients. We had a smooth sailing buying experience Our experience with Russell & Smith Honda was outstanding. They absolutely know how to satify their clients. We had a smooth sailing buying experience. Sales consultant Phu "Andy" Tran and Finance Manager Jad Jibin went above and beyond. Kuddos guys!!! More

Absolutely Great Sales Experience Salesperson Aveann Douglas made for an extremely positive buying experience; she possessed and displayed the right balance of personality, product kno Salesperson Aveann Douglas made for an extremely positive buying experience; she possessed and displayed the right balance of personality, product knowledge and salesmanship. I was especially pleased with Aveann's determination to find a vehicle at financial terms satisfactory to both me (as the customer) and the dealership (as a business). Throughout the sales process, Aveann remained patient and diligent in walking me through every step of the process. From a customer service standpoint, I highly recommend Aveann and give her a perfect 10; she was professional and very timely in her follow up to my inquiries. To my delight, there were no high pressure sales tactics used. Additionally, others in the process ---Sales Manager Dino was very respectable and the Finance Professional, whose name escapes me right now, was very personable ---treated me with dignity and respect. As a result, I am very satisfied with the purchase of my new Accord. More

Excellent salesperson service My salesperson at Russell & Smith Honda was outstanding. This was my first Honda and the sales team and management went above and beyond to exceed my My salesperson at Russell & Smith Honda was outstanding. This was my first Honda and the sales team and management went above and beyond to exceed my expectations. First, they were able to acquire the exact vehicle we wanted, even though it was not in their existing stock. Next, as we proceeded, I received phone calls and texts with updates and status of our vehicle order. I was constantly impressed with their ability to do as they said. Once I sold my car and my Honda had not yet arrived they helped me with alternate transportation until the day my vehicle arrived. I did wait a while for financing, but my salesperson even served me coffee as I waited. A very professional experience we will not forget. Sincere thanks for a great car buying experience. Definitely recommended. More

Excellent Sale Employees I was glad at the first phone call from Tom, and thought this is a right sale representative I would deal with. Tom is friendly, helpful, honest and d I was glad at the first phone call from Tom, and thought this is a right sale representative I would deal with. Tom is friendly, helpful, honest and did great job! I walked away another dealer before coming Russell & Smith, and I bought CR-V 2016 here, a good dealer with employees like Tom, Esmanual, and his manager. I hope the service on my car will be excellent as the time I bought it. More

Great New Car Buying Experience Both the sales department and finance office were friendly, informed and efficient. I am grateful for the service received from Aveann and Trey. I r Both the sales department and finance office were friendly, informed and efficient. I am grateful for the service received from Aveann and Trey. I recommend making a test drive appointment - they were ready for me upon arrival. More

Great experience My sister in law bought a Honda Civic from this dealership. We worked with Selam, and she was extremely nice, helpful, and honest. Great experience ov My sister in law bought a Honda Civic from this dealership. We worked with Selam, and she was extremely nice, helpful, and honest. Great experience overall! More

best day as a car buyer Just bought my new 2016 honda pilot and loving it.My salesperson Karan was the best and made everything run smoothly.My car was not due until january Just bought my new 2016 honda pilot and loving it.My salesperson Karan was the best and made everything run smoothly.My car was not due until january but i got it dec 31 so i was able to ring in the new year.:Awesome!!!!!!!!!!!!!!!!!! More

Decent dealer and really helpful employees Especially Selam were truly helpful and friendly and honest toward the customers. Plus, the price the dealer offered is relatively fair comparing to o Especially Selam were truly helpful and friendly and honest toward the customers. Plus, the price the dealer offered is relatively fair comparing to other dealers. I would recommend this dealer to other buyers. More