Russell & Smith Honda

Russell & Smith's "Loyalty Program" I took my relatively new Honda Civic in for a routine oil change and maintenance, and met Michael Daniel from Russell & Smith's "Loyalty Program." He I took my relatively new Honda Civic in for a routine oil change and maintenance, and met Michael Daniel from Russell & Smith's "Loyalty Program." He talked to me about leveraging the equity in my car and as a result, I drove away that day with a brand-new Honda Civic, with all-new features and warranties, and two full percentage points off financing! Not the way I thought the day would go, but I ended up saving money! Thanks, Michael! More

Excellent experience ! My husband and I had a great experience at the dealership. We would definitely recommend them to family and friends in the future. Thank you ! My husband and I had a great experience at the dealership. We would definitely recommend them to family and friends in the future. Thank you ! More

Very positive experience. Very professional staff. Our experience of purchasing a Honda CR-V from Russell & Smith Honda was very positive. When we walked in the door we were greeted by Andy Tran. He w Our experience of purchasing a Honda CR-V from Russell & Smith Honda was very positive. When we walked in the door we were greeted by Andy Tran. He was so personable and knowledgeable about the CRV and all aspects of our purchase experience. Nicholas Linder explained the extra available financial agreements and efficiently finished the purchase. I highly recommend this dealership. More

NOTHING LESS THAN THE BEST!! If you want to purchase a Honda this is the place to do it! Not only do they have a good selection the customer service is amazing! I purchased my car If you want to purchase a Honda this is the place to do it! Not only do they have a good selection the customer service is amazing! I purchased my car back in January and my experience with my Sales Agent Ana was smooth and easy. They really worked with me to make sure the experience wasn't stressful or overwhelming. Even the guy I spoke to in finance was relaxed and relatable. I'm here today for an oil change and there is someone that comes right out to the car to greet you. There's no walking around trying to flag someone down which is something I've had to do at other dealerships. The men in the service department are respectable, professional and simply just kind! It makes the service experience feel pleasurable instead of a hassle! Awesome service Russell and Smith! Thank You!! More

Wonderful Car-Buying Experience Matt and Nicholas were great to work with. Easiest auto purchase I've ever made. Fantastic! Tremendous follow-up this last week as well. No surprises Matt and Nicholas were great to work with. Easiest auto purchase I've ever made. Fantastic! Tremendous follow-up this last week as well. No surprises at all! More

GT Tan is awesome! We were not sure what model to choose in the beginning. Our sales experts GT Tan and Ed Jensen at Russell & Smith did a great job by taking time to co We were not sure what model to choose in the beginning. Our sales experts GT Tan and Ed Jensen at Russell & Smith did a great job by taking time to compare and show all options and differences. We found the best one. GT Tan also went through every function in the main audio and system control center and demonstrated the features. GT Tan even ride home with us in the brand new detailed Pilot to ensure we understand and operate properly. What an awesome car buying experience. Excellent jobs! More

great car buying experience I loved working with Gail. We didn't feel pressured, she answered all of our questions and made sure we got the car we wanted. Definitely would recomm I loved working with Gail. We didn't feel pressured, she answered all of our questions and made sure we got the car we wanted. Definitely would recommend to a friend! More

No Pressure, Fast Friendly Service As soon as I stepped into Russell & Smith Honda, I was met with respect. My salesman, Trey Prince, was honest and straightforward. The financial and m As soon as I stepped into Russell & Smith Honda, I was met with respect. My salesman, Trey Prince, was honest and straightforward. The financial and management departments made the transaction seamless. Not once, did I feel pressured or rushed. And the price was right! If you are looking for your next vehicle go to Russell & Smith Honda. You will not be disappointed. More

Great Experience My husband and I first went to John Eagle and spoke with Micah. He was discouraging and you could tell he didn't want to sell us a car. My husband fil My husband and I first went to John Eagle and spoke with Micah. He was discouraging and you could tell he didn't want to sell us a car. My husband filled out an instant cash offer through Kelly Blue Book and GT Tan from Russell & Smith Honda gave him a call the next day. We were looking to upgrade our car because we are adding an addition to our family. Because the pregnancy was unexpected and we recently moved from Florida we had no money down and were still paying off our car note. Dino Varcados and Frank Castillo in the finance department were very understanding to our situation and tried EVERYTHING to help us get where we would be comfortable with our payments. GT, our sales rep, made sure we were happy with the type of car we were looking at. He went over every detail about the car and unlike Micah at John Eagle, GT was caring and understanding the minute we explained our situation. He never once discouraged us or denied us from testing a car. My husband and I have already talked about how we will go back to see GT when it's time to purchase our next car. More