
Russell & Smith Honda
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Quick and Painless When I saw the new HR-V I knew I just had to have one. I submitted my TRUECar request and got several prices from the certified dealers. I had purch When I saw the new HR-V I knew I just had to have one. I submitted my TRUECar request and got several prices from the certified dealers. I had purchases two previous Honda's from Russell & Smith so I wanted to purchase my HR-V from there as well. I was contacted by Viet Phan and set up an appointment. I went in today 06/24/2016 and was helped by Ari Imanraharja. He was great and I had an excellent experience. I hold him what I wanted and he made it happen for me. I went in at 12:00pm. and drove off with my new car at 3:00pm. Ari set up my phone and and showed me all the bells and whistle on my new car. The entire team at Russell & Smith was AWESOME!!!! More
Excellent car buying experience . Great customer service, this dealership is top notch! Cyrus was very knowledgeable and followed up on our requests in a very timely manner. . Great customer service, this dealership is top notch! Cyrus was very knowledgeable and followed up on our requests in a very timely manner. More
What a sales person Selam was my sales person.She was very helpful and knowledgeable about the automobile that i purchased. she is the great sales person. She instructed Selam was my sales person.She was very helpful and knowledgeable about the automobile that i purchased. she is the great sales person. She instructed me about how the vehicle work or function.I did not pick up my car at the same day.Next day she did every thing ready like tint window ,stripe, and full gas.she even drove my car to my house which is extra work for her .I am so happy. What a nice service i have at Russell and Smith Honda. I will tell all my family member about the dealer and Selam . Thank you selam. More
Very helpful and respectful I had a very good experience at Russell & Smith Honda. Selam greeted me as I walked in and, from that moment on, all she did was help me. She really d I had a very good experience at Russell & Smith Honda. Selam greeted me as I walked in and, from that moment on, all she did was help me. She really did everything at her power to give me the best deal on the car I wanted and to make me a happy costumer. She was not one of those pushy sales person that gets on you nerves. Great costumer service. More
Great Experience I went into Russell and Smith Honda and left with the car that I wanted. Mr. Patel was helpful throughout the whole process. Great Place! I went into Russell and Smith Honda and left with the car that I wanted. Mr. Patel was helpful throughout the whole process. Great Place! More
A stress-free car buying experience I conducted my research on the Honda HRV and was prepared to purchase. Mr. Dung Le provided me the respect I deserved which made my new car buying exp I conducted my research on the Honda HRV and was prepared to purchase. Mr. Dung Le provided me the respect I deserved which made my new car buying experience stress-free. The Honda HRV fits perfectly with my needs, I'm very satisfied with this vehicle. Thank You, Russell & Smith Honda More
Rip Off I brought my car in for repairs on Thursday, June 16, 2016 which was covered by my powertrain warranty and your service advisor Stephen Gonzalez said I brought my car in for repairs on Thursday, June 16, 2016 which was covered by my powertrain warranty and your service advisor Stephen Gonzalez said that it was not covered by warranty and wanted to me to pay 650.00 for something that was covered. I called my insurance company for which they explained to him that all of those repairs should be completed under my powertrain warranty and not my extended warranty. He then came back and charged me 250.00 after trying to rip me off for the $650.00. In the future I will not be using this dealership. More
Karan is the Best! This was not the first car we purchased at Russell & Smith Honda, and it will not be the last. Every step of the purchasing process was amazing. Karan This was not the first car we purchased at Russell & Smith Honda, and it will not be the last. Every step of the purchasing process was amazing. Karan was our sales person and he was excellent! He saved me money and he was not focused on overselling me a car I couldn't afford. He stayed in my budget and really worked with me to get both the options and payments that I needed. He was so great I brought my father and my husband in and as a family we purchased three vehicles in one week. Thank you for the excellent service! I would also like to mention that Nick was an excellent Finance Manager! Very personable and he also really worked with the options and warranties to keep my payments where I wanted them! Thank you Nick! More
Great Option Karan was able to present me with an excellent option for my needs in a one time paid lease. I was really impressed with his knowledge of the products Karan was able to present me with an excellent option for my needs in a one time paid lease. I was really impressed with his knowledge of the products and his understanding of what I needed. Thank you! More
Great Experience Karan was very helpful and knowledgeable about every detail of the car I wanted. He did a great job of keeping me updated on the incoming stock withou Karan was very helpful and knowledgeable about every detail of the car I wanted. He did a great job of keeping me updated on the incoming stock without being pushy. Excellent service and overall positive experience. Recommend! More