Russell & Smith Honda
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,503 reviews
Great experience! I bought a certified pre-owned honda civic 2015 after a whirlwind week of having my old car break down. Stevon helped me sort through all my options, I bought a certified pre-owned honda civic 2015 after a whirlwind week of having my old car break down. Stevon helped me sort through all my options, provided pros and cons for every option and brought excellent options to the table to fit my individual needs. The financial advisor, Amanda, was also very helpful and made the experience even better. Very happy with the end result! More
Amazing service - in and out the same day! Great service from Stevon, Denise and Chris - an extremely pleasant and painless experience for my first car. Stevon and Denise were energetic and eag Great service from Stevon, Denise and Chris - an extremely pleasant and painless experience for my first car. Stevon and Denise were energetic and eager to help. They answered all my questions and were extremely patient. They gave an extremely good offer right off the bat; the other dealerships didn't even come close. I would recommend them to anyone interested in a new car. Paperwork and finance were ready within a few hours. I was in and out the same day with my new Civic. More
Happy with My New Car! My experience was a good one with R&S. Stevon took really good care of me. The best part was there was no pressure and my deal was great. I would high My experience was a good one with R&S. Stevon took really good care of me. The best part was there was no pressure and my deal was great. I would highly recommend paying them a visit if you're in the market for something new! More
Good experience that counts! We were recommended by husband's company to go to this dealership for the best price in town. We arrived on Saturday evening at around 6.30pm, never We were recommended by husband's company to go to this dealership for the best price in town. We arrived on Saturday evening at around 6.30pm, never expected we were closed a deal at nearly 9pm even though the business operation closed at 8pm. Our sale representative was very helpful, easy to talk to and with good personality, unlike the bad experience we have had at Sterling Mccall Lexus just a week before. The staff were hardworking, they stayed back passed their closing time to finish lengthy paper work and clean my car before handed it over to me. We were very happy with the price and services, it was indeed a good deal. More
Extremely happy with my new car! Went in to Honda kind of knowing what I wanted to buy, my sales person Selam was very helpful. Everyone who worked there was super nice and made my ex Went in to Honda kind of knowing what I wanted to buy, my sales person Selam was very helpful. Everyone who worked there was super nice and made my experience there memorable! I will most definitely refer anyone I know to this dealership. I was a first time buyer but i only went to this Honda dealership since my sister bought a car two years before I did, and she had an amazing experience there too. I am now an owner of a 2015 Honda Civic EX More
Great Experience I didn't expect to buy a car when I walked in, but we had a great transaction that we are very happy about. The service was great. I didn't expect to buy a car when I walked in, but we had a great transaction that we are very happy about. The service was great. More
Best car buying experience!! Thess was really helpful and was easy to work with. She made the transaction easy and fast. She worked with my schedule and came in on her day off. Al Thess was really helpful and was easy to work with. She made the transaction easy and fast. She worked with my schedule and came in on her day off. Also gave me a good price for my trade in.She made sure The car I bought had all the options I needed. Will surely recommend family and friends. More
Honda'sRepresentative really helps I got a broken Honda Accord car key to the dealership seeking for help. A service man named Mario Merino immediately greeted me and kindly asked my is I got a broken Honda Accord car key to the dealership seeking for help. A service man named Mario Merino immediately greeted me and kindly asked my issues. After I explained, he quickly fixed the car case without any hassle. I really appreciate his efficient and professional service. More
Hyundai Elantra 2012 I met Joe one very busy Saturday in the lobby of Russell & Smith Honda. I had learned about the status of the 2012 Hyundai Elantra previously, online. I met Joe one very busy Saturday in the lobby of Russell & Smith Honda. I had learned about the status of the 2012 Hyundai Elantra previously, online. Anyways Joe was there to field my questions about the Elantra. This was my first time purchasing a car. Joe brought me to the other side of the transaction with grace and ease. After all the paperwork was accounted for I was on my way with the Elantra. Before I drove off, Joe offered to photograph me and the Elantra with his phone which he emailed promptly to me. I much appreciated that photo. I've said it once before and I'll say it again, many thanks Joe! More
The best in serving customers Mr David Nelson, an Internet Sales Consultant made me feel comfortable from the first day I contacted him online and by phone. When I finally made him Mr David Nelson, an Internet Sales Consultant made me feel comfortable from the first day I contacted him online and by phone. When I finally made him in person, he was very patient with me for being my first time buying a Honda product. He even helped me search for a better deal with Credit Union and not only that he helped me bring my new CR - V EX 2015 home under the heavy rainfall. I have already recommended a fellow clergy to contact them for a better customer service. More