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Russell & Smith Honda

Houston, TX

4.8
2,510 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,510 reviews

September 23, 2015

Good experience that counts! We were recommended by husband's company to go to this dealership for the best price in town. We arrived on Saturday evening at around 6.30pm, never More

by stay18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2015 -

Russell & Smith Honda responded

Thank you for sharing this with us! We were more than happy to help you find a new car when you came in to see our team. If there are any questions about your new ride, feel free to give us a call and we'll be glad to help you once more. Thanks again!

September 23, 2015

Extremely happy with my new car! Went in to Honda kind of knowing what I wanted to buy, my sales person Selam was very helpful. Everyone who worked there was super nice and made my ex More

by Alexia22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Man, Amanda, Trey, Jack Dino Varcados, Selam Fesehatsion
Sep 23, 2015 -

Russell & Smith Honda responded

We were happy to help, Alexia! If there's anything else you need, feel free to stop in again and we'll gladly answer any questions you might have. We appreciate you recommendation and we hope you're loving your new Civic. Thank you!

September 22, 2015

Great Experience I didn't expect to buy a car when I walked in, but we had a great transaction that we are very happy about. The service was great. More

by mikbsirhc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion
Sep 23, 2015 -

Russell & Smith Honda responded

We're glad you were able to find a new car that you love with us! Please don't hesitate to let us know if there is anything else you need. Thank you!

September 21, 2015

Best car buying experience!! Thess was really helpful and was easy to work with. She made the transaction easy and fast. She worked with my schedule and came in on her day off. Al More

by Umer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thess Mangahis
Sep 21, 2015 -

Russell & Smith Honda responded

That's what we like to hear! Customer satisfaction is our team's number one goal and we'll always do what we can to make sure you have an awesome experience searching for your new ride with us. We can't wait to see you again soon. Thank you!

September 20, 2015

Honda'sRepresentative really helps I got a broken Honda Accord car key to the dealership seeking for help. A service man named Mario Merino immediately greeted me and kindly asked my is More

by shengkai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Merino
Sep 21, 2015 -

Russell & Smith Honda responded

We'll always be here to help! We appreciate you coming to us when you had some trouble and we're glad we could fix the issue and get you back on the road. Thank you!

September 19, 2015

Hyundai Elantra 2012 I met Joe one very busy Saturday in the lobby of Russell & Smith Honda. I had learned about the status of the 2012 Hyundai Elantra previously, online. More

by elantra2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 21, 2015 -

Russell & Smith Honda responded

We're glad we could help you find what you were looking for! We hope you're loving your Elantra and we want you to know that we're always here to answer any questions you may come up with. Thank you!

September 18, 2015

The best in serving customers Mr David Nelson, an Internet Sales Consultant made me feel comfortable from the first day I contacted him online and by phone. When I finally made him More

by Tony1515
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nelson
Sep 21, 2015 -

Russell & Smith Honda responded

Thank you for your recommendation, Tony! Customer service is one of the highest priorities for our team and it's really great to hear how much you enjoyed working with David and our team to find your new ride. Please let us know if there's anything else we can do for you. Thanks again!

September 14, 2015

Super helpful! This dealership exceeded my expectations, especially with the two super helpful employees who I got paired with. They made sure to find me the car and More

by melit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Molina, Stevon Carr
Sep 15, 2015 -

Russell & Smith Honda responded

That's what we like to hear! Customer service is a very high priority for our team and we're so happy that you enjoyed the experience you had working with our team to find your new Civic. If you have any questions about your new ride, please don't hesitate to stop back in to see us again. Thank you!

September 11, 2015

Excellent Buying Experience I recently purchased a Newly Redesigned Honda Pilot. The sales staff at Russell & Smith were professional, respectful and more than willing to assist More

by Pilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Dino Varcados, Danny Morse, David Nelson, Jack Carney
Sep 11, 2015 -

Russell & Smith Honda responded

Our team strives for outstanding customer service and we are happy to hear they made your purchase pleasant. We appreciate your business and you taking the time to leave us a review. Let us know if we can help with anything else!

September 10, 2015

Honest 5 star first to a great sales person David Nelson. If you are looking for an efficient sales person who is straightforward and polite, I highly recomm More

by venkat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nelson
Sep 11, 2015 -

Russell & Smith Honda responded

Thank you so much for these kind words about David! We are delighted to know he was able to make your visit enjoyable and efficient. It was our pleasure working with you and we look forward to seeing you again soon!

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