Russell & Smith Honda
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,510 reviews
Good experience that counts! We were recommended by husband's company to go to this dealership for the best price in town. We arrived on Saturday evening at around 6.30pm, never We were recommended by husband's company to go to this dealership for the best price in town. We arrived on Saturday evening at around 6.30pm, never expected we were closed a deal at nearly 9pm even though the business operation closed at 8pm. Our sale representative was very helpful, easy to talk to and with good personality, unlike the bad experience we have had at Sterling Mccall Lexus just a week before. The staff were hardworking, they stayed back passed their closing time to finish lengthy paper work and clean my car before handed it over to me. We were very happy with the price and services, it was indeed a good deal. More
Extremely happy with my new car! Went in to Honda kind of knowing what I wanted to buy, my sales person Selam was very helpful. Everyone who worked there was super nice and made my ex Went in to Honda kind of knowing what I wanted to buy, my sales person Selam was very helpful. Everyone who worked there was super nice and made my experience there memorable! I will most definitely refer anyone I know to this dealership. I was a first time buyer but i only went to this Honda dealership since my sister bought a car two years before I did, and she had an amazing experience there too. I am now an owner of a 2015 Honda Civic EX More
Great Experience I didn't expect to buy a car when I walked in, but we had a great transaction that we are very happy about. The service was great. I didn't expect to buy a car when I walked in, but we had a great transaction that we are very happy about. The service was great. More
Best car buying experience!! Thess was really helpful and was easy to work with. She made the transaction easy and fast. She worked with my schedule and came in on her day off. Al Thess was really helpful and was easy to work with. She made the transaction easy and fast. She worked with my schedule and came in on her day off. Also gave me a good price for my trade in.She made sure The car I bought had all the options I needed. Will surely recommend family and friends. More
Honda'sRepresentative really helps I got a broken Honda Accord car key to the dealership seeking for help. A service man named Mario Merino immediately greeted me and kindly asked my is I got a broken Honda Accord car key to the dealership seeking for help. A service man named Mario Merino immediately greeted me and kindly asked my issues. After I explained, he quickly fixed the car case without any hassle. I really appreciate his efficient and professional service. More
Hyundai Elantra 2012 I met Joe one very busy Saturday in the lobby of Russell & Smith Honda. I had learned about the status of the 2012 Hyundai Elantra previously, online. I met Joe one very busy Saturday in the lobby of Russell & Smith Honda. I had learned about the status of the 2012 Hyundai Elantra previously, online. Anyways Joe was there to field my questions about the Elantra. This was my first time purchasing a car. Joe brought me to the other side of the transaction with grace and ease. After all the paperwork was accounted for I was on my way with the Elantra. Before I drove off, Joe offered to photograph me and the Elantra with his phone which he emailed promptly to me. I much appreciated that photo. I've said it once before and I'll say it again, many thanks Joe! More
The best in serving customers Mr David Nelson, an Internet Sales Consultant made me feel comfortable from the first day I contacted him online and by phone. When I finally made him Mr David Nelson, an Internet Sales Consultant made me feel comfortable from the first day I contacted him online and by phone. When I finally made him in person, he was very patient with me for being my first time buying a Honda product. He even helped me search for a better deal with Credit Union and not only that he helped me bring my new CR - V EX 2015 home under the heavy rainfall. I have already recommended a fellow clergy to contact them for a better customer service. More
Super helpful! This dealership exceeded my expectations, especially with the two super helpful employees who I got paired with. They made sure to find me the car and This dealership exceeded my expectations, especially with the two super helpful employees who I got paired with. They made sure to find me the car and color I wanted within my budget and got me a great price to end it with! I love my new honda civic coupe, I just want to thank them for helping me buy my first car for such a great deal! More
Excellent Buying Experience I recently purchased a Newly Redesigned Honda Pilot. The sales staff at Russell & Smith were professional, respectful and more than willing to assist I recently purchased a Newly Redesigned Honda Pilot. The sales staff at Russell & Smith were professional, respectful and more than willing to assist in making this purchase possible. I have and would continue to refer my friends to this dealership. More
Honest 5 star first to a great sales person David Nelson. If you are looking for an efficient sales person who is straightforward and polite, I highly recomm 5 star first to a great sales person David Nelson. If you are looking for an efficient sales person who is straightforward and polite, I highly recommend David Nelson. He helped us with EVERYTHING. I bought Civic from Russell & Smith Honda. I was so HAPPY! Thanks to Russell & Smith Honda. Thank you so much David Nelson. More