Russell & Smith Honda

New car with a scratch I would recommend this dealership to purchase a vehicle and the service department is very efficient. My new HRV had a hairline scratch and they got i I would recommend this dealership to purchase a vehicle and the service department is very efficient. My new HRV had a hairline scratch and they got it fixed in one day and I had a brand new loaner car for the day. More

Happy customer Finally purchased my first car and I couldn't of chosen a excellent dealership than Russell and Smith Honda staff was so attentive and friendly! Finally purchased my first car and I couldn't of chosen a excellent dealership than Russell and Smith Honda staff was so attentive and friendly! More

Great experience! I Bought my first car here and the salesman was very helpful! I was able to get exactly what I wanted for a good price. I Bought my first car here and the salesman was very helpful! I was able to get exactly what I wanted for a good price. More

It's the intangibles that count My wife and I will readily admit to having some trepidation regarding the purchase of a new vehicle. It is not something that we do often. We had an My wife and I will readily admit to having some trepidation regarding the purchase of a new vehicle. It is not something that we do often. We had anticipated visiting many dealers and brands before making a decision. Fortunately, our first (and last) stop was at R&S Honda where we had purchased a vehicle in the distant past. Maria Avellaneda took extra time to help us select the correct model and trim level for our needs. The rest of the experience including the financial was handled with competence and professionalism. In a time when American businesses are going down the path of mindless "process improvement" it is very nice to know that there are still companies that build their business model on integrity and trust. More

Friendly & professional service! GREAT team of qualified individuals who will help you find the BEST car for your budget! I specifically worked with Dung Le & Dennis Blossom who helpe GREAT team of qualified individuals who will help you find the BEST car for your budget! I specifically worked with Dung Le & Dennis Blossom who helped me from a sales perspective and with Amanda Lumen who took care of all the paperwork between the dealership and the bank. They all made sure I was well taken care of & eventually got the car that fits my preferences. If you want a reliable & affordable car, this is definitely the place for you. More

Birthday gift We purchased a 2010 Jeep Patriot from Russel and Smith Honda for my sons 16 birthday. I called to make sure the car was available and spoke to Thess. We purchased a 2010 Jeep Patriot from Russel and Smith Honda for my sons 16 birthday. I called to make sure the car was available and spoke to Thess. Its not often buying a car is a pleasant experience but Thess made it one. She is very professional and makes sure that the customer is taken care of. I will come back to Thess in the future when I am in need of another car. Thanks again!! B. Shelton More

Good place to buy a car Nice clean place, very helpful people and they understand what you need and they will get you the best price possible. I am sure all the sales pers Nice clean place, very helpful people and they understand what you need and they will get you the best price possible. I am sure all the sales person there are nice but I worked with Matt and he assisted me every step of the way. More

Best experience ever Selam Fesehatsion is the best employee at Russell and Smith Honda she was extremely; patient, knowledgeable, caring and dedicated. She did not made us Selam Fesehatsion is the best employee at Russell and Smith Honda she was extremely; patient, knowledgeable, caring and dedicated. She did not made us feel pressure at all and did everything she could to get us the best offer possible. She streamlined everything so that when we arrived at the dealership all we had to do was wait for the finance department for us to sign all the paperwork. As everyone knows buying a car can be like pulling teeth, but thanks to Selam I would gladly buy a car in a heartbeat. If you want a helpful salesperson please look no further than Selam, she will take take of you and your family, just like she did for ours. Russell and Smith also has treated us much better than many other dealerships and has always had the best price in town, that is why we are repeat customers there. We are very satisfied with our new 2016 Silver Odyssey and know that Russell and Smith will be there when we are ready for another purchase. More

car buying experience Lets go back about 2 years ago. I wanted to try internet car shopping and , I ran in to Danise Molina she is not a sales person she is a good listene Lets go back about 2 years ago. I wanted to try internet car shopping and , I ran in to Danise Molina she is not a sales person she is a good listener so after few hours I was out with new pilot .Danise called time to time to see how I am doing and any issues with car and some time about the specials dealer ship is offering on accessories or services. I call Denise about two weeks ago and gave her a difficult task, find a car for my wife.(good luck) and guess what the color ,model,interior everything was there like it was custom order.We got there she helped us to negotiate very reasonable price , she is very calm I was not pressured at all that I must have to buy the car since she been helping me ,shes answer all our question with constant smile.She was well aware of the car's mechanical and luxury features including radio features and cameras. If I need another car I will not waste my time to go and see other dealer ships .Danise is at Russel and Smith.I should say everyone was friendly even finance department. (Danise showed up at the dealer ship at her day off ) More

FANTASTIC Great customer service. James Hughes even followed up after the sell to make sure that everything was okay. Being that this was my first big purchas Great customer service. James Hughes even followed up after the sell to make sure that everything was okay. Being that this was my first big purchase I did not feel rushed or conned or like I left anything on the table. More