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Russell & Smith Honda

Houston, TX

4.8
2,518 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,518 reviews

September 09, 2015

SUPERB, FAST, AND FRIENDLY, NOT TO MENTION A GREAT DEAL !!! I have been to two other Honda Dealerships, and neither could compete with the great prices or efficiency of Russell & Smith Honda, not to forget how More

by CIVIC SI RULES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thess Mangahis
Sep 10, 2015 -

Russell & Smith Honda responded

Thank you so much for sharing your experience with our team! Your satisfaction is our top priority and we are delighted to know that Thess found you what you wanted and at the best price. We hope to see you again before too long!

September 09, 2015

Excellent service for pre-owned Honda purchase Cyrus Bahraini provided us with excellent service in our recent purchase of a certified pre-owned Honda Accord. Cyrus was able to work with us to help More

by Satisfied Honda Car Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cyrus Bahraini
Sep 09, 2015 -

Russell & Smith Honda responded

Thank you for your recommendation! The kind words you have for our dealership did not go unnoticed and we really appreciate you coming to see us when you were looking for a Honda. Customer service will always be one of our highest priorities and we'll do our best to help you find exactly what you want. Please don't hesitate to come back in if you need anything else. Thanks again!

September 05, 2015

Thank you ! ! ! Y'all took a customer with difficult circumstances and worked a miracle. Special thanks to Stevon Carr, Garry, Chris and Denise! Wayne D. Gusman Jr More

by wgusmanjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry & Chris..., Denise Molina, Stevon Carr
Sep 08, 2015 -

Russell & Smith Honda responded

We're glad we could help, Wayne! We really appreciate the kind words you have for our team and we hope you'll come back again soon. Thank you!

September 04, 2015

Great sales person I give 5star just because of Selam. I had a very easy and smooth experience for getting my first car with Selam, she helped a lot, she is great. I rec More

by Shagha
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion
Sep 04, 2015 -

Russell & Smith Honda responded

Thank you for the recommendation! We really appreciate your business and we'll be sure to pass on your kind words to Selam. Please don't hesitate to reach out to us if we can help you with anything else. Thanks again!

September 04, 2015

Extremely Helpful Salesperson I couldn't have asked for a better car shopping experience than the one I received when I purchased my new 2016 Pilot. Selam answered all of my questi More

by P Mantaring
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion
Sep 08, 2015 -

Russell & Smith Honda responded

That's what we like to hear! Customer service will always be a top priority for our team and we were more than happy to help you find exactly what you were looking for. If you have any questions about your new Pilot, please stop back in to see us again. Thank you!

September 01, 2015

Great customer service Oscar was very detail on the car that I was interested in. He was nice and always had a nice personality. He never pressured me on buying the car. More

by raq123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Duran
Sep 02, 2015 -

Russell & Smith Honda responded

That's what we like to hear! Customer service is a top priority for our team and we always want you to have an awesome experience at our dealership. Thank you for giving us a chance and we hope to see you again soon!

September 01, 2015

Awesome Team of Professionals I am a previous customer. I purchase my Honda Civic in 2001 and needed a vehicle for my son who is away in college so of course, I went back to Russel More

by Ms Medina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Blossom, Chris-Finance Mgr, Benito Sanchez
Sep 01, 2015 -

Russell & Smith Honda responded

Thank you for coming back to see us again, Ms. Medina! We're always happy to see customers return to visit us and we hope you'll stop back in soon if you ever need anything else. Thanks again!

September 01, 2015

She took great care of me! Ms. Thess and Stevon took great care of me when I was buying my 2013 Nissan Altima. They had great chemistry and did everything in their power to keep More

by EmmittJGreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stevon Carr
Sep 02, 2015 -

Russell & Smith Honda responded

Thank you for your recommendations, Emmitt! We were more than happy to help you out when you were searching for a new ride. If you have any questions about your Altima, feel free to drop by whenever you've got some time and we'll be here for you. Thanks again!

August 30, 2015

One of the best experience in Customer service I am a return customer. We bought our first ever Honda many years ago from Russell and Smith. Since we were looking for new Van, my husband sent an em More

by Sanman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris R - Finance guy. Very helpful and not pushy at all, Denise Molina
Aug 31, 2015 -

Russell & Smith Honda responded

Thank you for coming back to see us again! We're always glad to see customers return to us and your visit was no exception. We appreciate your kind words and the recommendation you have for Denise, Chris, and our dealership. Thanks again!

August 30, 2015

Smooth easy transaction. No hassle. I went through the internet sales division to purchase an accord. David came in straightaway with the lowest price and made the whole process smooth a More

by Cniversonus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nelson
Aug 31, 2015 -

Russell & Smith Honda responded

Thank you for sharing all of this with us! We're glad you found David to be so helpful in finding your new ride and we hope you'll come back to see us if there's ever anything else we can do for you. Thanks again!

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