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Russell & Smith Honda

Houston, TX

4.8
2,711 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,711 reviews

January 24, 2016

B lough new accord I had an excellent experience at russell and smith honda. I used pro car service and got an excellent tool price on the vehicle I purchased. I had gon More

by Sean1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ari, Jack Dino Varcados
Jan 25, 2016 -

Russell & Smith Honda responded

That's what we like to hear, Sean! We'll always do our best to make sure you get completely taken care of while you're with us. If you have any questions about the Accord, please let us know. Thank you!

January 23, 2016

Honda Pilot We just bought a Honda Pilot with Kiran Patel. He did a great job and was very knowledgeable! We are very happy with our purchase.Thank you. More

by subi.philip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2016 -

Russell & Smith Honda responded

Thank you for the kind words! It's great to hear that you're loving the Pilot and we hope you'll come back in if you need anything else. Thanks again!

January 22, 2016

buying experience, 1/22 I came in to Russell and Smith Honda wanting to test drive a CR-V and get a sense of their pricing. As soon as I walked in the door, Mr. Blossom appro More

by Kenicia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Blossom
Jan 25, 2016 -

Russell & Smith Honda responded

Thank you for your recommendation! We're so glad to hear that you enjoyed working with our team to find your CR-V at our dealership. If you ever need anything else for your new ride, please don't hesitate to give us a call and we'll be here to help. Thanks again!

January 19, 2016

Excellent My service was amazing from beginning to end, and my sales consultant Karan Patel was awesome. Great service I really recommend these guys, I was so h More

by njuarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Lumen
Jan 20, 2016 -

Russell & Smith Honda responded

That's great to hear! We appreciate you coming in to work with our team to find your new ride and we'll be here if you need anything else. Thank you!

January 17, 2016

Excellent Service best Dealership in Houston Our experience at Russell Smith Honda was great thanks to Karan Patel hands down he has the customers interest at the heart of what he does. I work in More

by Mar7179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda , Jack Dino Varcados
Jan 18, 2016 -

Russell & Smith Honda responded

That's what we like to hear! Our customers are our number one priority and we want to make sure they're always completely taken care of. If you ever need anything at all, please just give us a call. Thank you!

January 17, 2016

NOT GOOD DEALER I TRIED TO BUY A USE CAR AND I GET RIPPED OFF VERY DISHONEST AND CROCK PEAPOLE THERE I WILL NEVER RECOMEND THIS DEALERSHIP EVER BE AWARE THEY RIPPED More

by JELIAS1000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
January 16, 2016

Great Experiance I bought a new 2015 Honda CRV with R&S Honda and its been amazing journey with them and my CRV. Karan Patel from sales been very helpful addressing al More

by Praveen Jois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2016 -

Russell & Smith Honda responded

Thank you for sharing this! We're glad to hear you enjoyed working with Karan and we hope to see you again soon. Thanks again!

January 16, 2016

Good customer service and fast processing. Overall good experience. Got what I wanted and sales person responded quickly on all my questions Was able to explain based on m More

by anandop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2016 -

Russell & Smith Honda responded

That's what we aim for! We'll always do our best to make sure everything you need is taken care of when you are searching for your new ride. Thank you!

January 15, 2016

They gave us great service! They tried to give us to best deal with best service. Selam was keep asking what we need and keep smiling,it was very thoughtful. More

by ggamssi70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion
Jan 15, 2016 -

Russell & Smith Honda responded

That's what we like to hear! Customer service is a top priority for our team and we're glad Selam could take such good care of you during your visit. Thank you!

January 15, 2016

I think my sales girl is very good she knew a lot about the no somehow I don't think the management was all that good I was ready to make the deal and they let me walk out of the showroom I don't think that wa More

by dascouluas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure who the manager was but I'm sure you can figure it out., Thess Mangahis
Jan 15, 2016 -

Russell & Smith Honda responded

We're glad everything could be taken care of! If you'd like to tell us a little more about your experience, feel free to give us a call at the dealership and we'll be happy to speak with you. Thanks again!

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