Russell & Smith Honda

great people work here. Full disclosure: we did not buy here. We shopped and test drove here. We spent over an hour looking at the cars on there lot. They did not have exactl Full disclosure: we did not buy here. We shopped and test drove here. We spent over an hour looking at the cars on there lot. They did not have exactly what we were looking for. If they had, we would have bought. Everyone that we came in contact with were casual and friendly. It was a comfortable shopping experience. We will shop here next time we are looking. It seems that a lot of dealerships are adding "add-ons" to their used cars now days, to boost their profits. This dealership did not use such underhanded tactics to get into your pocket. They did not have any add-ons at all. All of the pre owned cars that we saw on their lot had very low miles and were like new. More

Perfect service, highly friendly people, great experience I bought a used Volvo at Russell and Smith Honda and had really a great experience. The service is just great. Not just that my sales representative O I bought a used Volvo at Russell and Smith Honda and had really a great experience. The service is just great. Not just that my sales representative Oscar Duran and his colleagues never lost patience, no matter how many times I texted and called them with questions, they even picked me up from home several times (for I had no car after an accident), made phone calls for me and did everything to help out and that even though I was definitely not buying their most expensive car. Even after the purchase they were all most willing to help and did everything to make me feel great with my new car. More

Best customer service! I went into purchase a car within my budget. Selam helped me out a great deal in identifying all the cars within my budget and worked with me on the I went into purchase a car within my budget. Selam helped me out a great deal in identifying all the cars within my budget and worked with me on the price. The customer service doesn't push you to go beyond your budget and I felt like they were sincerely helping me. I ended up purchasing a 2012 Honda Accord, and I am happy with my decision. More

Friendly and responsive help with car buying decision. I was originally contacted by Cyrus Bahraini in response to an internet pricing enquiry I initiated to Russell Smith and other several dealerships whi I was originally contacted by Cyrus Bahraini in response to an internet pricing enquiry I initiated to Russell Smith and other several dealerships while researching for a new car purchase. He was very responsive and helpful throughout the lengthy decision process and always responded very promptly to any enquiries. His diligence and good pricing secured him the sale to us of a Honda CRV EX. I would also like to give a shout out to other sales staff Ariolys Chile for his friendly welcome and Jaime Rojas who kindly took the time to let me check over a vehicle one more time when Cyrus was unavailable. Edgar Williford in Finance was great too.. Overall a great experience at this dealership More

Outstanding Customer Service R&S Honda (Selam) was One of the Best sales associates I had the pleasure in working with, RockStar! I look forward in reaching out to her again on m R&S Honda (Selam) was One of the Best sales associates I had the pleasure in working with, RockStar! I look forward in reaching out to her again on my next vehicle. Purchase and Service experiences was one of the best to include yes - the Finance Dept.(Edgar) More

wonderful experience buying a car I just purchased a cts cadillac a week ago and i would love to thank Selam for all the hard work she put in to get me the car i always wanted. I wou I just purchased a cts cadillac a week ago and i would love to thank Selam for all the hard work she put in to get me the car i always wanted. I would like to think everybody there and i will tell all my family and friend about my experience there. More

Purchase of new 2015 Honda CR-V LS Selam Fesehatsion was excellent and frieldly in helping with this purchase. She carefully explained the operational details of the vehicle, as it h Selam Fesehatsion was excellent and frieldly in helping with this purchase. She carefully explained the operational details of the vehicle, as it had a lot more options than my previous vehicle. Very glad I chose this vehicle and my spouse gives it two thumbs up also. More

Purchase of new car went smoothly I just purchased a new Honda Accord at R&S. My salesperson, Selam, was very nice, helpful and did not pressure me to buy on my first visit to test dr I just purchased a new Honda Accord at R&S. My salesperson, Selam, was very nice, helpful and did not pressure me to buy on my first visit to test drive. I came back the next evening for another test drive. David Man, the general manager worked with me very kindly and we came to an agreement with a very good price. Edgar, the finance person was also very nice and did not pressure me to buy extras. He even told me things he didn't think I would need and I appreciated that. I purchased a Civic 7 years ago from R&S and had an equally good experience. I highly recommend them. More

The worst place to buy a car This place don't care about the customers, all they want is your money I bought a car from them on 04/2015 and I regret it so bad. The financing depa This place don't care about the customers, all they want is your money I bought a car from them on 04/2015 and I regret it so bad. The financing department man and the manager are the worst. I will never ever go back there or bring my family or friends to this place . My car was a pre-own and they didn't give me the car accessories, when I called they never returned my calls the financing man Mr.Gutierrez is the worst do deal with and dishonest person.. I won't blame this to the sales person because he does not have much to do with this. But the manager and the financing man. More

outstanding service Sales Rep Selam attending me and my wife with no pressure in buying a vehicle. At the end, we saw vehicle we both liked and ended up making a deal. Sales Rep Selam attending me and my wife with no pressure in buying a vehicle. At the end, we saw vehicle we both liked and ended up making a deal. Salem was GREAT!!! Also, Edgar WIlliford, very Funny!!! Both were very Friendly. More