Russell & Smith Honda

Russell and Smith from beginning to end treated me with the utmost respect. They made the process hassle free along with making me feel like a valued customer. I was torn between two vehicles and it is b the utmost respect. They made the process hassle free along with making me feel like a valued customer. I was torn between two vehicles and it is because of their wonderful service that I made the decision to go with Honda. Thank you for all your hard work and I look forward to many Honda's in years to come! More

Best car buying experience since I bought my first  car 53 years ago! Ray was thorugh, prompt, complete and best price in town!  Even provide a trade in price over the phone that was within $500 of ex  car 53 years ago! Ray was thorugh, prompt, complete and best price in town!  Even provide a trade in price over the phone that was within $500 of expectation and that was after Internet price for a new car with all the taxes, fees, etc had been provided.  Will buy my next car from Ray and will direct friends to Ray at RUSSELL & Smith.  A top 5 rating. Lawrence Behrmann More

My sales person Ray Huddleston was very patient with me after I asked to test 3 cars. He was friendly and kind. We started off talking on the interest asking for the best the rate. And to my surprise, I after I asked to test 3 cars. He was friendly and kind. We started off talking on the interest asking for the best the rate. And to my surprise, I received a very good rate from him at the very first response. It wasn't any hassling back and forth. The quote at the bottom stated 24 hours to agree upon, but he agreed to letting me have it beyond that time. I was supposed to visit the dealership on a Thursday, I called to let him know I really can't make it until Saturday and was the quote still go, and yes it was. After finalizing which car I wanted I was taken to Ami in Finance. She too was a pleasant to work with. I went into the dealership with an interest rate that I thought was already good from a credit union, but thought I would give Honda a try, curious about what they would offer. Ami assisted me, asked me a few questions and shortly returned stating the best interest rate ever. I was very thankful for the assistance of both Ray H and Ami. Yes I would recommend this dealership. More

The entire purchasing experience was made so easy with Russell Smith Honda. Our calls were returned promptly and Ray had everything ready for us like he promised when we got there. We felt like we were Russell Smith Honda. Our calls were returned promptly and Ray had everything ready for us like he promised when we got there. We felt like we were valued as customers. They made car shopping so much easier. They stayed late for us and made us feel like they enjoy working late! We are happy to tell our friends and neighbors about the ease Russell Smith Honda, in paticular, Ray Huddleston made buying our new Honda. THANK YOU!! Ray was helpful, polite and prepared. He worked with my husband on the phone several times over the course of a few days to make this happen. Roberto Ray was also friendly, helpful and efficient. Neither gentlemen were pushy with their sales. It was definitely worth the drive to get to Russell Smith. The service can't be beat and we are happy with our new Honda, thank you! What a great experience!! More

By far, the best dealership I visited in my search for a minivan. Micah understood all aspects of the Honda Odyssey and took my son and I on a long test drive on many different roads. This dealership was minivan. Micah understood all aspects of the Honda Odyssey and took my son and I on a long test drive on many different roads. This dealership was the only one I visited that had all makes/models in the showroom for all to explore! Thanks again for a good experience. I will recommend you to my friends!! More

Micah was very easy to work with. He was polite and friendly and I feel honest with us. We had visited 3 other Honda dealerships in Houston and ended up with the sterotypical car salesman. And dissapoi friendly and I feel honest with us. We had visited 3 other Honda dealerships in Houston and ended up with the sterotypical car salesman. And dissapointed each time. Russell & Smith was quick and easy to work with from the sales process to the financing. More

Micah has been conscious of my time each time I have come into the dealership. Always friendly and helpful with answers to questions. Overall experience at this dealership has been pleasant. into the dealership. Always friendly and helpful with answers to questions. Overall experience at this dealership has been pleasant. More

Micah is very frank and friendly during phone conversion and our visit. He is very efficient during the sale and transaction process. He is company men.... and our visit. He is very efficient during the sale and transaction process. He is company men.... More

This is my 5th car that I have bought from Russell & Smith. They were very receptive to my needs and what I was looking for. Everyone was friendly and professional. I have visited other dealerships a Smith. They were very receptive to my needs and what I was looking for. Everyone was friendly and professional. I have visited other dealerships and let me tell you, Russell & Smith beat them hands down in every way. I AM A RUSSELL & SMITH CUSTOMER FOR LIFE!!!! More

Friendly service, trusting atmosphere. Did not try to "over-sell" features or model I was not interested in. I did my homework first and knew exactly what I wanted. No high-pressure sell "over-sell" features or model I was not interested in. I did my homework first and knew exactly what I wanted. No high-pressure sell More