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Russell & Smith Honda
Houston, TX
2,765 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,768 reviews
August 20, 2024
Not a long waite time when first arrive to be recognized and approach by a technician. Estimated time for work completion by technicisn was accurate. and approach by a technician. Estimated time for work completion by technicisn was accurate. More
by genwhodge
Employees Worked With
Zalchary A silva
August 20, 2024
The information given on the cost of a battery was not accurate. The rep needs to give all details of the cost. Not 201 tax when there is a misc service charge. That’s some xx. accurate. The rep needs to give all details of the cost. Not 201 tax when there is a misc service charge. That’s some xx. More
by drdavis
Employees Worked With
Nicholas
August 18, 2024
They are really a great dealership… help greatly when buying my car!!! The service department is awesome as well I was in and out buying my car!!! The service department is awesome as well I was in and out More
by brittanycooper7830
August 14, 2024
My last visit for an oil change was as expected. I arrived around lunch, there were 2 vehicles ahead of me. I wasn't greeted at my car like most times but after a few minutes of waiting inside the s I arrived around lunch, there were 2 vehicles ahead of me. I wasn't greeted at my car like most times but after a few minutes of waiting inside the service reception with my 2 yr old I was finally acknowledged by staff. After about an hour and a half we were on our way. More
by J4A
Employees Worked With
ROCKY AHMAD
August 13, 2024
Rocky was attentive to my needs and went above and beyond to inform me about the progress of my Honda. His dedication made a huge difference. Thank you, Rocky to inform me about the progress of my Honda. His dedication made a huge difference. Thank you, Rocky More
by teohuynh
Employees Worked With
Rocky
