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Russell & Smith Honda

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
2,720 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,720 reviews

April 02, 2024

The easiest car-buying experience I have ever had, thanks to Andy Tran. I will recommend him to any of my friends or work clients that are in the market for a Honda. More

by GWM
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Russell & Smith Honda responded

It's great to hear that you had a great car-buying experience with our team! We appreciate your recommendation for Andy and our team and look forward to helping you again! Have a wonderful day!

April 01, 2024

Sam was so attentive and catered to our needs, The process was a pleasant exparience. More

by Enolledo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian from financing, Sam Nguyen
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Apr 05, 2024 -

Russell & Smith Honda responded

We appreciate your feedback for Same and look forward to seeing you again. Have a great day!

March 27, 2024

Zachary is very professional and always provides courteous service. He explains in details all recommendation More

by AW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Apr 05, 2024 -

Russell & Smith Honda responded

We appreciate your feedback for Zachary and we look forward to helping you again. Take care.

March 27, 2024

Consistently provides great customer service whether it is from buying a car to having it serviced. I never have experienced any issues. More

by Oliveoil806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Today I worked with Esteban in Service
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Apr 05, 2024 -

Russell & Smith Honda responded

It's great to hear that you received great customer service during your recent visit! We look forward to seeing you again. Have a great weekend!

March 25, 2024

Prannath and all other people I interacted with were amazing and knowledgeable. I had a great experience here. More

by safhan.khusrow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prannath Pranu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Russell & Smith Honda responded

We are so happy that Prannath and our team provided you with amazing customer service. We look forward to seeing you again. Have a great day!

March 23, 2024

Best place to get a car no doubt fam I enjoyed it all fa sho bro More

by Simba MaaT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
His picture won’t show I don’t remember by name he was a young Asian gentleman
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Mar 27, 2024 -

Russell & Smith Honda responded

Thank you again for taking the time to let us know how we did. We look forward to helping you again. We hope you have a great day!

March 20, 2024

I always have great service dealing with Zachary Silva. He has good customers service personality. More

by BryanDIceman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Mar 27, 2024 -

Russell & Smith Honda responded

We're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

March 20, 2024

Buying a vehicle is not an easy decision and they have a lot of god options for everyone. If you are thinking on buying a vehicle ask for Cedric Rose, he is full of knowledge and will advise you well accord More

by Margy Rojas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cris and Enrique are amazing as well, Cedrick Rose
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Mar 27, 2024 -

Russell & Smith Honda responded

Margy, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 19, 2024

Good service. Thomas Nguyen took good care of me he seems to know a great deal about Honda. Also time for waiting was just perfect More

by Nazzal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Nguyen
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Mar 27, 2024 -

Russell & Smith Honda responded

Nazzal, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 18, 2024

The most expensive oil change in Houston with labor charges added to product and disposal More

by Razzafratz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department is not an option
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Apr 05, 2024 -

Russell & Smith Honda responded

Thank you again for taking the time to let us know how we did. Please reach out to our Service Manager, Wes Blair if you have any questions regarding service pricing and he is happy to help. You can reach him at wblair@russellsmith.com. Take care.

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