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Russell & Smith Honda

Houston, TX

4.8
2,754 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,754 reviews

May 20, 2025

Sales rep, David Ly and Karan Patel very professional, it’s my 4 car that I bought and they have really helped me out. More

by Hilario
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Michael Sauerzopf is a classic sleazy salesman, with the usual classic techniques of delaying, making up fake prices, putting pressure with fake "visits to the manager", etc. More

by balakg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Sauerzopf
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Their team was quick, professional, and courteous. Enjoyed the waiting room & text updates on service. More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
May 19, 2025

I enjoyed dealing with Russell Smith. I will sure recommend salesman Mr. Jay Jonson to my friends More

by Jpatel5092
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Johnson
May 18, 2025

Wonderful. I will go back.for their service. They gave me a list of all the problems my car has and I plan to did them one by one before it gets a bigger proble More

by emailboksoonkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Calaranan
May 18, 2025

Michael S. , Roy T. and Francisco were extremely helpful and kind throughout the whole process—and accommodating to my status as a student and first time car buy More

by Isha Mondal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Sauerzopf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Thorne, Francisco
May 18, 2025

Sales man marco was great, he helped us through the whole process, very patient and was giving us the best options available. More

by Juan Ovalle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Avalos
May 18, 2025

Jay was wonderful. Bought a new Accord for my daughter and everything was very professional. More

by colmustard
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JAY
May 17, 2025

The service advisors were attentive as soon as I pulled up. The service was performed in a timely manner. More

by doodub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisors; I don’t recall their names
May 16, 2025

I like the way the salesman and the financial person did they work they were very professional and I really like to buy another car with this kind of persons and I will recommend that to my friends More

by Fuentes62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Garcia-Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.