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Russell & Smith Honda
Houston, TX
2,969 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,969 reviews
September 04, 2025
Very pleasant and smooth buying experience for a new 2026 CR-V. Duy Le in Sales and Nick in Finance were very good! R&S Honda met my expectations. Keep up the good work!! CR-V. Duy Le in Sales and Nick in Finance were very good! R&S Honda met my expectations. Keep up the good work!! More
by abhatia2004
Employees Worked With
Duy Le in Sales and Nick in Finance.
September 02, 2025
My service team lead, Gerardo, showed excellent customer service. He was very informative and also, informed me about the recall on the fuel pump. service. He was very informative and also, informed me about the recall on the fuel pump. More
by charlene_amboree
Employees Worked With
Gerardo
August 29, 2025
I had a warranty repair. It was easy to schedule the appointment online. Gerardo, the service advisor, explained the work and the timing. The work was performed and ready It was easy to schedule the appointment online. Gerardo, the service advisor, explained the work and the timing. The work was performed and ready early. It was a great experience. More
by kc
Employees Worked With
Gerardo Cabral
August 29, 2025
The dealership was inviting and the staff and salespeople were kind and helpful. There was also a good selection of cars to choose from. were kind and helpful. There was also a good selection of cars to choose from. More
by phwebb
August 29, 2025
I’m one of those customers who has not enjoyed the car buying process but going to Russell and Smith for the 2nd time has been great experiences. The entire team will work with you. buying process but going to Russell and Smith for the 2nd time has been great experiences. The entire team will work with you. More
by deemcginnis70
