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Russell & Smith Honda

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
2,803 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,803 reviews

April 06, 2024

Michael S. worked with us in purchasing our new car. He was extremely knowledgeable and helpful. We never felt any pressure to buy. We have already recommend More

by franktstokes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Sauerzopf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jason in finance
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April 04, 2024

Jessica was the service provider and she was wonderful. She greeted me very find and professionally. She guided me with my car needs without pressure. More

by msmillia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Apr 05, 2024 -

Russell & Smith Honda responded

Thank you for your time leaving your feedback for Jessica! It's great to hear she took good care of you during your recent visit. If you need anything else, please let us know. Thank you.

April 03, 2024

Fantastic experience. Michael treated me very well and was really knowledgeable and respectful. I would highly recommend Russell and Smith for anyone in the market for a n More

by jdjskakfjdk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Sauerzopf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 02, 2024

The easiest car-buying experience I have ever had, thanks to Andy Tran. I will recommend him to any of my friends or work clients that are in the market for a Honda. More

by GWM
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Russell & Smith Honda responded

It's great to hear that you had a great car-buying experience with our team! We appreciate your recommendation for Andy and our team and look forward to helping you again! Have a wonderful day!

April 01, 2024

Sam was so attentive and catered to our needs, The process was a pleasant exparience. More

by Enolledo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian from financing, Sam Nguyen
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Apr 05, 2024 -

Russell & Smith Honda responded

We appreciate your feedback for Same and look forward to seeing you again. Have a great day!

March 27, 2024

Zachary is very professional and always provides courteous service. He explains in details all recommendation More

by AW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Apr 05, 2024 -

Russell & Smith Honda responded

We appreciate your feedback for Zachary and we look forward to helping you again. Take care.

March 27, 2024

Consistently provides great customer service whether it is from buying a car to having it serviced. I never have experienced any issues. More

by Oliveoil806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Today I worked with Esteban in Service
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Apr 05, 2024 -

Russell & Smith Honda responded

It's great to hear that you received great customer service during your recent visit! We look forward to seeing you again. Have a great weekend!

March 25, 2024

Prannath and all other people I interacted with were amazing and knowledgeable. I had a great experience here. More

by safhan.khusrow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prannath Pranu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Russell & Smith Honda responded

We are so happy that Prannath and our team provided you with amazing customer service. We look forward to seeing you again. Have a great day!

March 23, 2024

Best place to get a car no doubt fam I enjoyed it all fa sho bro More

by Simba MaaT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
His picture won’t show I don’t remember by name he was a young Asian gentleman
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Mar 27, 2024 -

Russell & Smith Honda responded

Thank you again for taking the time to let us know how we did. We look forward to helping you again. We hope you have a great day!

March 20, 2024

I always have great service dealing with Zachary Silva. He has good customers service personality. More

by BryanDIceman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Mar 27, 2024 -

Russell & Smith Honda responded

We're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

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