Russell & Smith Honda
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Emergency service Russell and Smith has given me great customer service since the first day I walked in looking at cars two years ago. They take care of their customers Russell and Smith has given me great customer service since the first day I walked in looking at cars two years ago. They take care of their customers who are just walking in or who have made an appointment and the wait time is always reasonable. Beat dealership in Houston More
Great customer service Adan was very polite knowledgeable and professional He made the experience very nice Had a appointment and it ran very smoothly A very nice and p Adan was very polite knowledgeable and professional He made the experience very nice Had a appointment and it ran very smoothly A very nice and polite atmosphere More
Happy customer I was there during my lunch for some repairs to get done. I was supposed to get a rental car and it took me almost 2 hrs to get one. I was very very u I was there during my lunch for some repairs to get done. I was supposed to get a rental car and it took me almost 2 hrs to get one. I was very very upset, but thanks to the sales manager Ammar Sheikh that saw my frustration on my face, he was the only one that seems to be concerned about my issue. I try to talk to the service manager, but he said that he was too busy to talk to me. That was very rude of him to say that, when I know that he was not busy at all. I just wanted to say that you should have more friendly staff like Ammar Sheikh working there in your company. Also, Mr. Rene was very nice to me. More
Great and attentive service Service was wonderful and quick and I was kept informed of all that was done. Darnell quickly took care of everything I requested to be done, checked Service was wonderful and quick and I was kept informed of all that was done. Darnell quickly took care of everything I requested to be done, checked for all additional needed maintenance and notified me of the cost. Very happy with his assistance and the dealership More
David Ly is the man to see David Ly helped my purchase my 2016 Used Honda Civic and I couldn’t be happier. The process was quick and easy. Real funny guy too. David Ly helped my purchase my 2016 Used Honda Civic and I couldn’t be happier. The process was quick and easy. Real funny guy too. More
Good service I had a small tire (sensor) problem, the day before Thanksgiving. I was happy to see your Service Dept not only open, but they took me in, fixed it i I had a small tire (sensor) problem, the day before Thanksgiving. I was happy to see your Service Dept not only open, but they took me in, fixed it in 15 minutes and sent me on my way. Great service! More
Service First - the service employees are not listed below. My 2014 needed repairs and Ryne was very prompt in understanding and communicating with me the First - the service employees are not listed below. My 2014 needed repairs and Ryne was very prompt in understanding and communicating with me the options and getting the car ready for my trip. More
service reminder for my suv. I had a pleasant and professional visit with Kevin who took care of my needs in a very timely manner. I always go to this dealership for all my Honda I had a pleasant and professional visit with Kevin who took care of my needs in a very timely manner. I always go to this dealership for all my Honda services. This dealership is close to where I live and work. More
Hensen Lee is man to see, he is great Hensen Le is the man! He is very professional and attentive. He gives great customer service, the whole team was great. They didn’t waste my time. Gre Hensen Le is the man! He is very professional and attentive. He gives great customer service, the whole team was great. They didn’t waste my time. Great experience! More
Great service. I always receive professional help from your company that why it is the only place I take my car. My wife also bring her to you on a regular basis. I always receive professional help from your company that why it is the only place I take my car. My wife also bring her to you on a regular basis. More