Russell & Smith Honda

Service call-alignment I only needed an alignment but wanted to get it done before weekend. Pulled up at 2:45 and left around 4:00. I was appreciative because it was late I only needed an alignment but wanted to get it done before weekend. Pulled up at 2:45 and left around 4:00. I was appreciative because it was late and waiting room was full; however, folks were getting services in a timely matter. Very professional and kept me informed. More

Car Service I had a 2 pm appointment at service center. It was a Saturday and told that it will take 2 hrs but service was done in 1hr. I had a 2 pm appointment at service center. It was a Saturday and told that it will take 2 hrs but service was done in 1hr. More

Took care of my service fast I was so pleased that Darnell called me hours earlier than I was expecting. They took care of my oil change and gave me a list of items that needed to I was so pleased that Darnell called me hours earlier than I was expecting. They took care of my oil change and gave me a list of items that needed to be taken care of. He was very attentive and through. More

Great, quick service Both Kevin and Constantine were both professional and proficient. I also used the curtesy shuttle. I don’t think I was at the dealer more than 5 minut Both Kevin and Constantine were both professional and proficient. I also used the curtesy shuttle. I don’t think I was at the dealer more than 5 minutes total.(drop off plus pickup). More

Excelent Mike was very attentive and very professional in explaining to me what was done and what needs to be done on my nex maintenance service Mike was very attentive and very professional in explaining to me what was done and what needs to be done on my nex maintenance service More

Alex was great! He kept me informed about what was going on with my maintenance check. When it was all finished he even hand dried my car so there wouldn't have water He kept me informed about what was going on with my maintenance check. When it was all finished he even hand dried my car so there wouldn't have water spots. I hope I always have Alex for any maintenance/service I have. Alex is the best! More

Rene was great! Rene took good care of me. He explained the options, and gave me good advice. Expensive. The waiting area was nice, it would have been good to be able Rene took good care of me. He explained the options, and gave me good advice. Expensive. The waiting area was nice, it would have been good to be able to turn off the tv since none of us was watching it and it was distracting. More

Worked me in with no advance notice I had a light come on and it of course made me nervous so I called and they said come on in. They took care of my issue went ahead and did a tire rot I had a light come on and it of course made me nervous so I called and they said come on in. They took care of my issue went ahead and did a tire rotation and oil change while I was there to avoid my need to make a 2nd trip in the near future. Word to the wise....if possible, don't go on Monday, Friday or Saturday, or arrange to drop off vehicle. They are popular and they are crowded. More

Service visit Alex was very helpful. Service was quick and visit pleasant. There was a long line when I first arrived and I was worried I’d be there for a while but Alex was very helpful. Service was quick and visit pleasant. There was a long line when I first arrived and I was worried I’d be there for a while but they got us all in and out fairly quickly More

Best car buying experience EVER! This was my best car buying experience ever. The sales consultant, Hanson, was very attentive and did everything possible to make me feel comfortabl This was my best car buying experience ever. The sales consultant, Hanson, was very attentive and did everything possible to make me feel comfortable during the visit. Everyone that worked on my purchase listened to my needs and concerns and provided the best options. The entire process was quick and easy. I would definitely recommend Russell and Smith Honda to family and friends. Honda has a great reputation and the people at Russell & Smith Honda do a great job at upholding that reputation. More