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Russell & Smith Honda
Houston, TX
2,792 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,792 reviews
February 11, 2024
Michael Hernandez was awesome! He took care all of my needs and was very hands on with the process and it was very seamless! He is my go to guy now at honda russell and smith! He took care all of my needs and was very hands on with the process and it was very seamless! He is my go to guy now at honda russell and smith! More
by John
Employees Worked With
Michael Hernandez
February 11, 2024
Customer service was excellent and informations were communicated as regards the status of my car repair. Finally my car has bounced back. Thank you honda and Esteban in particular communicated as regards the status of my car repair. Finally my car has bounced back. Thank you honda and Esteban in particular More
by Chidinma Nwoma
Employees Worked With
Esteban
February 11, 2024
Dealer was quick to take care of my car! Would come back again for service Would come back again for service More
by frank.marinero
Employees Worked With
February 07, 2024
Zach Silva is an outstanding service advisor. His general manner inspired confidence. He was efficient. He was on top of communicating with me by text and by phone. He explained all suggest repai His general manner inspired confidence. He was efficient. He was on top of communicating with me by text and by phone. He explained all suggest repairs, and he did whatever he could to make the cost of repairs manageable. -- First rate! More
by grgscmp
Employees Worked With
Zach Silva, service advisor
February 05, 2024
The service was center agent was friendly and courteous. He came out right away to help us and ask what we came in for. Esteban kept us informed until car was ready. Even helped enter our cell phones bac He came out right away to help us and ask what we came in for. Esteban kept us informed until car was ready. Even helped enter our cell phones back into our system. Great service More
by Diamantina_marquez
Employees Worked With
Esteban Meza in the service dept.
February 04, 2024
Friendly, knowledgeable, accommodating, professional, responsible, respectful, listens, kind, trustworthy, knowledgeable, competent, intelligent, safe, good, well spoken. responsible, respectful, listens, kind, trustworthy, knowledgeable, competent, intelligent, safe, good, well spoken. More
by Rhonda1336
Employees Worked With
Charles Hall, Husain Hasanzada
February 04, 2024
The rep Thomas Nguyen is always thorough and keeps me informed. The service is trustworthy—a word I rarely use these days. Thank you. Michael Jamail informed. The service is trustworthy—a word I rarely use these days. Thank you. Michael Jamail More
by mjamail@dioceseofbmt.org
Employees Worked With
Service rep Thomas Nguyen
