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Russell & Smith Honda
Houston, TX
2,787 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,787 reviews
February 02, 2024
This guy Andy knows his stuff. Professional throughout the whole buying process. No xx and get to the point. If you are looking for a new car with competitive pricing, he is the gu Professional throughout the whole buying process. No xx and get to the point. If you are looking for a new car with competitive pricing, he is the guy you go to. Thanks for making the car purchase so pleasant for us. More
by winter_tearz
Employees Worked With
February 02, 2024
Russell & Smith Honda (Houston) —Highly Recommend! Alan Henson and Charles Hall were great to work with and are extremely knowledgeable. Great experience! Alan Henson and Charles Hall were great to work with and are extremely knowledgeable. Great experience! More
by ccortes33
January 29, 2024
Mr. Nicholas did a very good job, so professional. Explained all the details. Was patient with my questions. I am so satisfied with his costumer service. Explained all the details. Was patient with my questions. I am so satisfied with his costumer service. More
by My Cope
Employees Worked With
Mr. Nicholas
January 26, 2024
Although they could not find my appointment (I probably made a mistake in scheduling), they took my car to perform the requested service right away. They did a great job and the work was done quickly. made a mistake in scheduling), they took my car to perform the requested service right away. They did a great job and the work was done quickly. More
by Toni
Employees Worked With
Gerardo Cabral
January 26, 2024
My service agent was polite efficient and knew what had to be done . He gave me estimates for those things that were needed and the work was done. A not-unpleasant experience. to be done . He gave me estimates for those things that were needed and the work was done. A not-unpleasant experience. More
by EP
Employees Worked With
I do not know their names
January 23, 2024
Friendly staff however wrong set of keys were attached to my paperwork. Concerning bc someone else had my key fob. Car could’ve been stolen. Also no car wash was given with the oil change. Oil level still sh my paperwork. Concerning bc someone else had my key fob. Car could’ve been stolen. Also no car wash was given with the oil change. Oil level still showed 20% when I get in my car. I had to wait for mechanic to come reset it. Other than that work done on my car is good so far (oil change and other maintenance work). More
by Landmarkmgmt.4
Employees Worked With
GERARDO CABRAL
