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Russell & Smith Honda

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
2,784 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,784 reviews

January 18, 2024

They were ready for me upon arrival. Very friendly and efficient. No problems at all More

by mishmosh35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky, Zachary
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Jan 26, 2024 -

Russell & Smith Honda responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

January 18, 2024

I appreciate your service. Every time when I came to service all staff nice and punctual, friendly employees. Thanks More

by surafel Haile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

Russell & Smith Honda responded

Surafel, we're happy you found our staff to be so supportive during your experience here at Russell & Smith Honda. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 17, 2024

Excellent service team - jessica gonzalez is an awesome servixce advisor and great having a female On the team More

by Belinda.Arreola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica gonzalez
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Jan 26, 2024 -

Russell & Smith Honda responded

Belinda, we are glad we could help! We are happy to pass along your comments to Jessica and we look forward to helping you again. Have a great weekend!

January 16, 2024

I always have a good experience on my honda dealer at russel and smith honda on "2900 southloop W houston, TX 77054 USA" the brat service always! Thank you! More

by Vlad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas c tran 995035
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Jan 26, 2024 -

Russell & Smith Honda responded

We appreciate your positive review about your recent experience with us! We hope you have a great day!

January 15, 2024

My service advisor was helpful, smooth check-in, got a rental car easily, he assisted in making my transfer, and I got my car back quickly. I appreciate the excellent service. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Jan 26, 2024 -

Russell & Smith Honda responded

Good morning, Lee. It's great to hear that our team provided you with a helpful and smooth check-in and efficient service. We appreciate your business and we look forward to helping you again. Have a great day.

January 13, 2024

Thomas was amazing. Best customer service I have had in a dealership. He was knowledgeable, friendly and honest in his recommendations. I would totally recommend getting More

by Sindy Estrella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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Jan 16, 2024 -

Russell & Smith Honda responded

Good morning, Sindy. It's great to hear that Thomas took good care of you during your recent visit. We appreciate your recommendation and we look forward to helping you again. Have a great day!

January 12, 2024

Prompt, friendly service at a reasonable price. Knowledgeable service department and great communication. Always a pleasure to deal with. More

by wctyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 16, 2024 -

Russell & Smith Honda responded

We are very happy to have provided you with such a positive experience! We appreciate your business and look forward to helping you again. Have a great day!

January 09, 2024

The service manager I worked with was very nice, the facilities were comfortable and they explained issues very well. Easy to work with More

by marnaneubauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Winn
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Jan 16, 2024 -

Russell & Smith Honda responded

Thank you so much for your positive comments about Russell & Smith Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2024

Excellent experience. Andy truly makes xxxx happen! Karan made finance piece effortlessly informative and personal all in a relatively brief period. My daughter drives More

by A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Tran
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Feb 02, 2024 -

Russell & Smith Honda responded

Thank you again for taking the time to let us know how we did. It's great to hear that Andy and our team took good care of you during your recent visit. We look forward to helping you again. Have a great day!

January 05, 2024

Great customer service, fast, reliable, and trustworthy! Customer waiting area is always clean, and one way transportation assistance is very helpful. More

by MH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Service Advisor
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Jan 09, 2024 -

Russell & Smith Honda responded

We are so happy to read such a great review about Russell & Smith Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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