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Russell & Smith Honda
Houston, TX
2,756 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,756 reviews
May 16, 2025
I like the way the salesman and the financial person did they work they were very professional and I really like to buy another car with this kind of persons and I will recommend that to my friends they work they were very professional and I really like to buy another car with this kind of persons and I will recommend that to my friends More
by Fuentes62
May 16, 2025
Just purchased a new vehicle from Russell and Smith Honda and the service was great. They answered all our questions and kept us informed throughout the process of waiting for the new vehicle’s arrival. Mich and the service was great. They answered all our questions and kept us informed throughout the process of waiting for the new vehicle’s arrival. Michael Sauerzopf and Jamal (I hope I spelled his name correctly) were efficient during closing paperwork. A big thank you! More
by Dora
May 15, 2025
Jessica diagnosed my issue over the phone and got me on the schedule immediately. She is a real gem. She also is a wonderful communicator. Give this woman a raise! the schedule immediately. She is a real gem. She also is a wonderful communicator. Give this woman a raise! More
by Beverly
Employees Worked With
Service. 5 stars!
May 15, 2025
I avoided the service department here for several years, after repeatedly bad service. They have completely turned it around. It’s now our first choice for Honda service. Thomas helped me out yesterday. I r after repeatedly bad service. They have completely turned it around. It’s now our first choice for Honda service. Thomas helped me out yesterday. I recommend this location for its helpful personnel. More
by stephanie
Employees Worked With
Thomas in Service
May 14, 2025
My neighbor recommended this place and I had a nice experience. The technician informed me of the issues with my car and consult me with patience before proceeding to repair. They also gave me a small experience. The technician informed me of the issues with my car and consult me with patience before proceeding to repair. They also gave me a small discount. More
by zhenzhenzhao2020
Employees Worked With
Thomas Tran
May 12, 2025
The service center is clean and has a nice sitting area for customers. Most of the service advisors I met over the last couple of years look very tired, and they do not seem to want to talk. Only one guy I for customers. Most of the service advisors I met over the last couple of years look very tired, and they do not seem to want to talk. Only one guy I recently met nicely answered and explained my questions. More
by JL
Employees Worked With
I went to the service center, not sale depart.
May 11, 2025
Steven was a really good salesman very straight forward and attentive. Made sure I knew exactly what I was getting and attentive. Made sure I knew exactly what I was getting More
by randyreyes.engineer
