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Russell & Smith Honda
Houston, TX
2,805 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,805 reviews
May 23, 2025
I have always owned a Honda. Since I turned legal age to drive. We have always trusted Honda dealers with all our maintenance on our cars. I have always gone to Honda of clear la Since I turned legal age to drive. We have always trusted Honda dealers with all our maintenance on our cars. I have always gone to Honda of clear lake. But I have to say since Thomas Nguyen joined the Honda team. His service has been A+++++++ we followed him from clear lake to this location due to his; knowledge, respectfulness, courtesy and kindness. Also, he is always available to his customers. He truly is a Honda gem and a true pleasure to work with. More
by robbrcr
Employees Worked With
Thomas Nguyen (Service )
May 23, 2025
Great staff and service only thing missing is loaner car service and car wash, like other dealerships service and car wash, like other dealerships More
by abzpatel
Employees Worked With
May 22, 2025
Dominicue Jones was my service advisor. He was excellent and had superior customer service. I've had another visit with someone else here and it was unpleasant so I was hesitant to return. He was excellent and had superior customer service. I've had another visit with someone else here and it was unpleasant so I was hesitant to return. It's good to know that poor customer service is not the norm at this location. More
by caitlyn.morgan997
Employees Worked With
Dominicue Jones
May 22, 2025
Everyone is approachable and easy to deal with. Alan Henson is my consultant he’s good. Alan Henson is my consultant he’s good. More
by Ivan J Pablo
May 21, 2025
I have been going to Ryan for 3 years and is the best customer service representative. I've ever worked with. I always ask for him when and need something done. He's always honest and gives appropriate e customer service representative. I've ever worked with. I always ask for him when and need something done. He's always honest and gives appropriate expectations More
by samdrewes
Employees Worked With
Ryne
May 21, 2025
Great customer service right as you pull up. Very helpful. In and out under 30 minutes, I loved it. Excellent communication and well respectful staff. Very helpful. In and out under 30 minutes, I loved it. Excellent communication and well respectful staff. More
by m_spencer1983@yahoo.com
Employees Worked With
Esteban
