Russell & Smith Honda

Very helpful! I would just like to take the time to say thank you for your help, Oscar! I appreciate you taking the time to help me replace my car battery. You were I would just like to take the time to say thank you for your help, Oscar! I appreciate you taking the time to help me replace my car battery. You were very helpful and provided good customer service. Because of your help, I am definitely a happy customer. thank you!! More

Passion for customer service Maria was impressive! We went in to look and with no intent to making a decision yet. She was extremely patient while understanding that we hadn't co Maria was impressive! We went in to look and with no intent to making a decision yet. She was extremely patient while understanding that we hadn't committed to a specific vehicle yet. She showed us different cross over vehicles both pre owned and new and help us get hands on experience. She was not pushy and respected our time and never rushed us. I was so impressed with the commitment she had to ensure we were genuinely happy with our decision. We fell in love with a new crv and she helps find a great deal and get something we would not only love and but can trust the reliability of it. Furthermore, she has followed up after the sale and has helped me get everything set so our vehicle can stay in impecable shape. I am confident that the level of service I received is beyond previous dealerships I have been too. More

A very good car buying experience The people we dealt with were very nice and helpful and all promises made were kept. You made the extra effort to get us the car we wanted even though The people we dealt with were very nice and helpful and all promises made were kept. You made the extra effort to get us the car we wanted even though it wasn't in your inventory at that dealership. More

Thank you Russell & Smith I have the best experience purchasing a Honda Civic from Russell & Smith. My sales representative GT Tan has been very helpful throughout the process. I have the best experience purchasing a Honda Civic from Russell & Smith. My sales representative GT Tan has been very helpful throughout the process. This being my first car, his knowledge helped me in making a decision. Also he got me the best deal possible. I would definitely recommend this dealership to my friends. The managers were also very friendly and got my paper work processed very quickly. More

Had to do a trade-in. Unfortunately, I was having unknown problems with my 2-year-old Accord; so, I knew it was time for a trade-in. Everyone was very understanding and was Unfortunately, I was having unknown problems with my 2-year-old Accord; so, I knew it was time for a trade-in. Everyone was very understanding and was willing to work with me. Boubacar from sales was very patient with me as I picked out my new vehicle, and his manager honored my excellent payment history and made sure that I received the best deal possible! More

For Single Females Ari to the rescue... I fell in love with Ari, my sales rep. He took the time to show me all the bells and whistles to 3 cars. The entire team liste Ari to the rescue... I fell in love with Ari, my sales rep. He took the time to show me all the bells and whistles to 3 cars. The entire team listened and we met in the middle with a contract I'm proud of and lowest APR I've ever had in life. Also, I get 3 years FREE Oil Changes. Most of all I LOVE MY CAR! More

No xx car-buying experience. great people, great price, great service. if you are offered a brand new car that is cheaper than a used one from CARMAX, you know you got a good dea great people, great price, great service. if you are offered a brand new car that is cheaper than a used one from CARMAX, you know you got a good deal. Not to mention great warranty program. Thanks to Dung LE, Anna, Dino and that Indian Finance guy. Sorry forgot the name. More

Awesome experience I have bought 2 cars from Maria with in less than a year each time she has gone above and beyond to ensure my experience is smooth. I have bought 2 cars from Maria with in less than a year each time she has gone above and beyond to ensure my experience is smooth. More

Great experience I had a very great experience here. Ask for GT Tan. Very kind, helpful, knowledgeable, and patient. Was very thorough with explaining and showing the I had a very great experience here. Ask for GT Tan. Very kind, helpful, knowledgeable, and patient. Was very thorough with explaining and showing the functions of the car. He knows what he is talking about. I was treated very well unlike some other Honda dealerships I went to. Also, I was offered a great deal from here. Made the whole car experience worthwhile! Definitely recommend this place! Be sure to ask for GT Tan to help you with the whole car looking/buying process! More

Laid back and relaxed I began my vehicle hunt through the internet visiting several different Honda dealerships throughout the area Houston area, other dealerships were not I began my vehicle hunt through the internet visiting several different Honda dealerships throughout the area Houston area, other dealerships were not listening and not even responding to my inquiries. I began working with David at Russell & Smith, he listened to what I was looking for and what I wanted. I came into the dealership that night after we came to an agreement through the internet. I arrived with my husband there was absolutely no hassle or attempts to change the price. We signed our documents with Anthony who was wonderful and very friendly. David showed us how to work our new high tech vehicle and we were out the door enjoying our new ride! I have never felt so relaxed when purchasing a vehicle in my life. I will recommend David and Anthony and the team at Russell & Smith. Thanks so much!! More