Russell & Smith Mazda

we made a quick deal less than 30 minutes, and he was working with me as i would like especially the price.i went to another dealer and he did not work with me in the price,so next day i got his phone nu working with me as i would like especially the price.i went to another dealer and he did not work with me in the price,so next day i got his phone number and i called and mr sotoyo answer and at evening i went and we made the deal. thankyou More

I got referred by my friend to Sutoyo. And I made the decision in one day. Nothing to complain for his quality service! Sutoyo was very kind and cared about every detail I was concerned about. For those decision in one day. Nothing to complain for his quality service! Sutoyo was very kind and cared about every detail I was concerned about. For those people who dont have time to fight with toyota or honda dealers, I would seriously recommend you go with Sutoyo and test the latest model from Mazda. The car is good so far. Will see how long the car could serve us with no problems. More

Traded in a 2007 CX-9 for a new 2010 CX-9. The dealership worked with us on getting the right deal that met the financial parameters we had set ourselves. The process was quick, efficient and friendly and th worked with us on getting the right deal that met the financial parameters we had set ourselves. The process was quick, efficient and friendly and the new car was available to drive away the same day. Overall a stress free purchasing experience! More

We worked with Gilton Huggett (Sales) & Gerald Johnson (Finance) . We had a very good experience and would recommend to a friend. We researched ahead of time and found them knowledgeable and adjusted pr (Finance) . We had a very good experience and would recommend to a friend. We researched ahead of time and found them knowledgeable and adjusted price to the market. It was also nice that the salesman, Gilton knew his product well. We visited the dealership twice before going to try and negotiate and was never asked for any contact information or pressured. More

Gilton was very helpful in selecting a new car and making sure it was the right one for us. He was very patient with all of our questions and took the stress out of buying the car. Even after making the de sure it was the right one for us. He was very patient with all of our questions and took the stress out of buying the car. Even after making the deal he made sure to show us all of the features and personalize the car so that we didn't drive away until all of our questions were answered. Gerald made sure that we understood the financing before signing and worked with us to get the best deal possible as well as explore different scenarios (different down payments, different length of loan, etc.) More

Sutoyo was very prompt on answering my emails. I emailed all of the Mazda Dealerships in Houston and Sutoyo was the quickest to reply. He answered all of my questions in the emails without me having to dri all of the Mazda Dealerships in Houston and Sutoyo was the quickest to reply. He answered all of my questions in the emails without me having to drive across town to his dealership. Most of all, he honored his price quote when I met him at Russell and Smith. I have a 16 year old son, a new driver, and Sutoyo showed us how everything worked on the car so my son would be comfortable. I didn't have a lot of time that day and Sutoyo had the car ready promptly. He was very friendly and helpful and I will recommend him to my friends. More

I purchased a 2010 Mazda 3 isports at the best price I can get in Houston area. The sales manager was very friendly and patient. We contacted and negotiated the price through emails and he always got back can get in Houston area. The sales manager was very friendly and patient. We contacted and negotiated the price through emails and he always got back to me in very short time. That saved me a lot of time. More

Gilton was very respectful and personable to me and my husband. He made the process go very smoothly and I thank him so much for that!!! I would definitley recommend him to my family and friends who are l husband. He made the process go very smoothly and I thank him so much for that!!! I would definitley recommend him to my family and friends who are looking to purchase a car. Thanks Gilton. Thanks to everyone else who helps us out. They really have a great team there. Special thanks to Gerald Johnson, Finance Manager as well. He did an awsome job!!! Russell & Smith is the place to purchase a vehicle!!! More

Our initial visit with Gilton at R&S very no pressure; he just let us drive the cars, told us what he knew about them and answered questions. He promised to be the best price in Houston and, after talking w just let us drive the cars, told us what he knew about them and answered questions. He promised to be the best price in Houston and, after talking with several other dealerships in the area, he ultimately delivered on that. He was also an advocate for us in terms of trade-in value. I can't recommend Mazda, Russell & Smith & Gilton enough. What a positive experience! More

the sales person (Gilton) was rapid to respond to my email request with all the info I asked for and some additional things to my advantage. Even with a couple of scratches they gave me what the online email request with all the info I asked for and some additional things to my advantage. Even with a couple of scratches they gave me what the online estimators were suggesting for my trade.They scoured Houston then Texas for the precise model I wanted and would have got it within 24 hours from Dallas. In the end I went for a higher trim (speed3 with the techpackage) which was available locally. The finance was equally easy, I gave them my details when I agreed to buy and once the car was ready so was my paperwork. All in all probably less than 3 hours of my time was spent actually sorting everything out and doing all the paperwork. This is the third car from R&S Mazda and it's been the same each time. Simple and no nonsense. So long as they are selling good products I'll return. More