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Rusty Wallace Cadillac GMC Kia

Morristown, TN

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1,141 Reviews

300 King Avenue

Morristown, TN

37814

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Showing 1,141 reviews

December 28, 2016

Oil change review The visit to the Kia dealership went very well. We went in for a scheduled oil change appt. We have & will continue to get our service done with yo More

by Car service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackon
December 25, 2016

customer service great and friendly and excellent service. body shop did wonderful repair work and had car back when promised.if need be , will use the body shop again More

by mommy875
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Edwards, Tiffany Maxwell
Dec 26, 2016 -

Rusty Wallace Cadillac GMC Kia responded

Thank You for taking the time to write your review regarding our dealership. We really appreciate your feedback. Please contact me with your information so we may discuss your review! And again thank you for allowing us to earn your business!! Rita Dalton Quality Assurance Manager Rusty Wallace Auto Group 423-343-4165

December 24, 2016

was for a recall part well i went in for a recall for my kia car i had gotten an appt pretty quickly the only problem was the part for the recall came broken to the dealers More

by dmaunus
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
sorry i didnt get the name of person talked to
Dec 26, 2016 -

Rusty Wallace Cadillac GMC Kia responded

Thank you for taking the time to write a review regarding your experience with our dealership. We really appreciate your business! Can you please contact me with your information so we can discuss your review? Thank you again for letting us earn your business! Rita Dalton Quality Assurance Manager Rusty Walllac Auto Group 423-343-4165

December 23, 2016

Oil change Always do a great job on my kia optima. Good service when I go for scheduled maintenance and oil changes. Would definately refer to my friends. More

by Mwhite88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Helton
Dec 26, 2016 -

Rusty Wallace Cadillac GMC Kia responded

Thank you for taking the time to post a review regarding your experience with our dealership. We appreciate your business! Please contact me with your contact information so we can discuss your review. Rita Dalton Quality Assurance Manager 423-343-4165

December 23, 2016

Got me in and out before expected. I was able to get an appointment set up for an oil change. Following this I received a call back from the Rusty Wallace service department saying tha More

by John Knippen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Gordon
Dec 26, 2016 -

Rusty Wallace Cadillac GMC Kia responded

Thank you for taking the time to post a review regarding your experience with our dealership. We really appreciate your feedback! If there is anything I can do for you in the future please let me know. Rita Dalton Quality Assurance Manager Rusty Wallace Auto Group 423-343-4165

December 23, 2016

Oil change The people at Rusty Wallace take good care of my 2013 Kia Soul. My appointment lasted about an hour. They changed the oil & rotated the tires. The sta More

by Kim74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Helton
Dec 26, 2016 -

Rusty Wallace Cadillac GMC Kia responded

Thank you for taking the time to post a review regarding your experience with our dealership. We really appreciate your feedback! If there is anything I can do for you in the future please let me know. Rita Dalton Quality Assurance Manager Rusty Wallace Auto Group 423-343-4165

December 20, 2016

Excellent help I had to have the broken driver's door handle replaced. The parts and service department treated me as a friend and neighbor. and did an excellent jo More

by David L McPheeters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Coffey
Dec 26, 2016 -

Rusty Wallace Cadillac GMC Kia responded

Thank you for taking the time to post a review regarding your experience with our dealership. We really appreciate your feedback! If there is anything I can do for you in the future please let me know. Rita Dalton Quality Assurance Manager Rusty Wallace Auto Group 423-343-4165

December 20, 2016

Paul Ailey...Good service Went for a oil change. Service manager checked and found out that there was some recalls on some parts on my car. I was told how long it would take to More

by paulailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Helton
Dec 26, 2016 -

Rusty Wallace Cadillac GMC Kia responded

Thank you for taking the time to post a review regarding your experience with our dealership. We really appreciate your feedback! If there is anything I can do for you in the future please let me know. Rita Dalton Quality Assurance Manager Rusty Wallace Auto Group 423-343-4165

December 20, 2016

Always wonderful service Bought my Kia Optima here in March 2016, have had my oil changes and all service needs done at this dealership. Every time I visit I am greeted v More

by julieann111213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember the names. I'm so sorry. Everyone is wonderful though!
Dec 26, 2016 -

Rusty Wallace Cadillac GMC Kia responded

Thank you for taking the time to post a review regarding your experience with our dealership. We really appreciate your feedback! If there is anything I can do for you in the future please let me know. Rita Dalton Quality Assurance Manager Rusty Wallace Auto Group 423-343-4165

December 19, 2016

Quality of service I have always been satisfied. They really helped me in every way to get the car I wanted and their customer service has always been a plus for me. The More

by 12021989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Sauceman, Terry Talley, Matt Helton
Dec 26, 2016 -

Rusty Wallace Cadillac GMC Kia responded

Thank you for taking the time to post a review regarding your experience with our dealership. We really appreciate your feedback! If there is anything I can do for you in the future please let me know. Rita Dalton Quality Assurance Manager Rusty Wallace Auto Group 423-343-4165

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