Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rusty Wallace Kia Alcoa
Louisville, TN
6,333 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews By Type
Showing 6,333 reviews
April 26, 2024
Check in was flawless and easy. Service was done quickly and efficiently. The waiting area was clean and comfortable with dress coffee and snacks. The only negative is the “car wash Service was done quickly and efficiently. The waiting area was clean and comfortable with dress coffee and snacks. The only negative is the “car wash” and I use that term loosely, was extremely bad. My car was actually dirtier when my car was returned than when I checked in. More
by JEFFTEMPEST1
Verified Customer
Helpful April 25, 2024
Prompt service. Clear explanation of what to expect. Clear explanation of what was done and what needs may be coming up in the future. Clear explanation of what to expect. Clear explanation of what was done and what needs may be coming up in the future. More
by raymondfuson
Employees Worked With
April 25, 2024
They are very professional and friendly with there customers service to give the best care to there clients with there knowledge and skilled to handle any issues you have! customers service to give the best care to there clients with there knowledge and skilled to handle any issues you have! More
by SHEDKNIGHT
April 25, 2024
Always does a great job. Very friendly and are always done when they say they are going to be. Great dealership. Very friendly and are always done when they say they are going to be. Great dealership. More
by sarge12345
April 24, 2024
Nick was awesome! It was a clean and friendly service center. They did the job that was needed and did not try to sell me unnecessary things. They even had frees snack It was a clean and friendly service center. They did the job that was needed and did not try to sell me unnecessary things. They even had frees snacks and beverages. 10 out of 10 More
by jrector.can
Employees Worked With
April 24, 2024
Total absolute professionalism and courtesy! ! Went the extra mile to ensure auto safety and care ! Went the extra mile to ensure auto safety and care More
by CYNTHIAATKINS57
April 23, 2024
100% all time best experience I have ever had taking my car in for routine service. I would recommend Rusty Wallace Kia in Alcoa all day! Thanks guys, keep up the exceptional work!!!!!! car in for routine service. I would recommend Rusty Wallace Kia in Alcoa all day! Thanks guys, keep up the exceptional work!!!!!! More
by kathleenandry56
