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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
May 31, 2021
Good serviced On time Great reviewWill recommend Good serviced On time Great review Will recommend Waiting was less than advise After appointment Jenna Went over all items with me Will bri Good serviced On time Great review Will recommend Waiting was less than advise After appointment Jenna Went over all items with me Will bring back More
by DGEORGE1961
Verified CustomerEmployees Worked With
Jenna Mayes
May 31, 2021
Awesome ,will always have my service done with you guys,!!!!!!!!!!!!!!!!!!!!!!!!!!You should not have to have to put 25 words to submit it,just need one ,AWESOME guys,!!!!!!!!!!!!!!!!!!!!!!!!!!You should not have to have to put 25 words to submit it,just need one ,AWESOME More
by RSCUFF
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
May 30, 2021
Everyone we dealt with was very friendly, professional and efficient. Seems to be a very well run organization. We remain very happy with the choice we made. and efficient. Seems to be a very well run organization. We remain very happy with the choice we made. More
by JHBEATY
May 29, 2021
Awesome staff!! Good service! I have used Rusty Wallace Kia for several years and have always been treated well. The staff is always friendly and helpful Kia for several years and have always been treated well. The staff is always friendly and helpful More
by DOWDYNELDA
Employees Worked With
ALEX FERRER
May 29, 2021
I purchased my second and third vehicles from BJ McNeely and the experience was as pleasant as my first Sedona purchase. He’s all business and no games which is what I like. I’ll be back when it’s time for and the experience was as pleasant as my first Sedona purchase. He’s all business and no games which is what I like. I’ll be back when it’s time for my next one! More
by STUART.SITTON
May 28, 2021
They treat their customers well. They have a comfortable waiting room, clean bathrooms, a tv, free drinks and snacks while you wait, They explain what they are doing and aren’t pushy about extras. A free ti waiting room, clean bathrooms, a tv, free drinks and snacks while you wait, They explain what they are doing and aren’t pushy about extras. A free tire rotation and car wash are also a plus. More
by SQHSENGTEACH
Employees Worked With
Jenna Mayes
May 28, 2021
Corey took my call I had an emergency situation as I needed to my car as I was planning to drive my car to my husband’s funeral out of state. Corey provided above and beyond customer service. He told m needed to my car as I was planning to drive my car to my husband’s funeral out of state. Corey provided above and beyond customer service. He told me to come right in and he took my car in immediately upon arrival the service was provided and I was on my way in amazing time. I am very grateful to Corey. Thank you sir. More
by BPANTON1
Employees Worked With
Corey Husketh
May 28, 2021
It is hard to get an appointment scheduled- and if leave message to call back - I don’t get a call back . I have to call several days in a row to get through to someone to schedule an appointment message to call back - I don’t get a call back . I have to call several days in a row to get through to someone to schedule an appointment More
by MICNAT1212
Employees Worked With
I Do not remember the name of person In service department but it was good 4 stars
