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Rusty Wallace Kia Alcoa
Louisville, TN
6,348 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,348 reviews
May 12, 2021
Just call me and I will gladly tell you about this rating. Has all to do with the loaner car they were giving me to drive. It was trashed inside. rating. Has all to do with the loaner car they were giving me to drive. It was trashed inside. More
by Debbie Jones
Verified CustomerEmployees Worked With
Jenna Mayes
Helpful May 11, 2021
Clay was wonderful to deal with and my entire experience was great. I would recommend rusty Wallace kia in Alcoa to anyone looking for a new car. was great. I would recommend rusty Wallace kia in Alcoa to anyone looking for a new car. More
by RACHEL-HOLBERT
May 11, 2021
David autry was amazing, very informative and helpful. He went above and beyond to help me surprise my wife with her new car. Will definitely come back to see him in the future. went above and beyond to help me surprise my wife with her new car. Will definitely come back to see him in the future. More
by MEGANBRANAM0616
May 11, 2021
Everything about the experience was great. Communication, attention to detail, and the purchase process was quick. The guys went above and beyond for us when we had a fluke with our new car’s battery. They t attention to detail, and the purchase process was quick. The guys went above and beyond for us when we had a fluke with our new car’s battery. They took care of the issue without us having to lift a finger. It blew me away. Thank you guys so much for your spectacular customer service! We will be coming back for any future purchases! More
by Ambirmarulanda
May 09, 2021
I have bought 5 cars here and 1 trade we had sold i think ur parts prices are expensive i thin we deserve a little discount ur parts prices are expensive i thin we deserve a little discount More
by angiesica
May 07, 2021
Excellent service . Would use again and recommend to family and friends. Fast and timely service. Clean facilities. Although the seats in the waiting area need to be updated. Uncomfortable seating. family and friends. Fast and timely service. Clean facilities. Although the seats in the waiting area need to be updated. Uncomfortable seating. More
by sandlekn
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
May 07, 2021
Work was great but the price for labor was too high. For what they did adding splash guards and hood protection appliqué shouldn’t have cost that much. what they did adding splash guards and hood protection appliqué shouldn’t have cost that much. More
by rusx3
Employees Worked With
Jenna Mayes, ALEX FERRER
May 07, 2021
Rusty Wallace is the only dealer I use for service. Their service center has always delivered first class service for my vehicle and me. Thanks service center has always delivered first class service for my vehicle and me. Thanks More
by RDWILLEY
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
May 06, 2021
The price was nit Discounted right it cost me 10.00 more than last time my on a fixed income A Senior & Drive from Sevierville down there cost more gas. I like the people But its getting to where I can't af than last time my on a fixed income A Senior & Drive from Sevierville down there cost more gas. I like the people But its getting to where I can't afford 51.00 to get a oil Change More
by GRANPOR71
Employees Worked With
Donna
