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Rusty Wallace Kia Alcoa
Louisville, TN
6,344 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,344 reviews
April 10, 2021
Only took a half hour and I was the owner of a new Soul. This isn't the first car I bought here so there was a built up trust. I would recommend this dealership to anyone. This isn't the first car I bought here so there was a built up trust. I would recommend this dealership to anyone. More
by PTRAVELINPAT
Verified Customer
Helpful April 10, 2021
everyone should visit this place ( Rusty Wallace Kia Alcoa) i never been here but they try to covince u to come out to their place how many sales person did like them ,asking customer stop by to get a g Alcoa) i never been here but they try to covince u to come out to their place how many sales person did like them ,asking customer stop by to get a gift from them.? More
by diem vuong
April 09, 2021
Everything about the service is great except the car is driven by the service people a very short distance. Why do they need to adjust the position of driver's seat? driven by the service people a very short distance. Why do they need to adjust the position of driver's seat? More
by FITHLEELOO
Employees Worked With
Jenna Mayes
April 09, 2021
Received high-quality customer service by trained and knowledgeable personnel. Everyone was very friendly and went out of their way to make us comfortable and meet our needs. The dealership was very clea knowledgeable personnel. Everyone was very friendly and went out of their way to make us comfortable and meet our needs. The dealership was very clean (including the restroom) and neat. Never felt pressured to buy that day, but felt they had the car we wanted and we would not get a better deal anywhere else. We spend 5 hours at the dealership and would recommend them to anyone. More
by jshutt0214
April 09, 2021
This was my first experience with the service department, having just bought my car a few months ago. I was there for my first oil change. I am very impressed with the service and the young man helping me w having just bought my car a few months ago. I was there for my first oil change. I am very impressed with the service and the young man helping me was very friendly, kind, and informative about the process and then my complete service inspection of my vehicle. More
by kwat79
April 09, 2021
I have been doing surveys over and over since I bought my car. I think they are going to different people or places, at least I hope so. Enough. car. I think they are going to different people or places, at least I hope so. Enough. More
by JLWOODWALKER
April 08, 2021
Great dealer ship helped wife and me and daughter and son in law find the cars we were looking for without any pressure to by would and have recommended family and friends to the kia in alcoa Tn. in law find the cars we were looking for without any pressure to by would and have recommended family and friends to the kia in alcoa Tn. More
by TERRYONE68
Employees Worked With
April 07, 2021
Always honest and courteous. Bought a new and used car here. Will definitely be back. Found both the vehicles I wanted there. Thank you Rusty Wallace Kia in Alcoa. here. Will definitely be back. Found both the vehicles I wanted there. Thank you Rusty Wallace Kia in Alcoa. More
by egsayne
Employees Worked With
April 07, 2021
Great people everyone was so helpful could not ask for a better experience for my first time buying a car. They worked with me to make sure I left in the car I wanted and not just a car to settle with. Lo better experience for my first time buying a car. They worked with me to make sure I left in the car I wanted and not just a car to settle with. Look forward to doing more business with them in the future More
by CARRELLIJAY3
Employees Worked With
