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Rusty Wallace Kia Alcoa
Louisville, TN
6,329 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,329 reviews
April 02, 2021
It was time for my regular oil change. I went to Rusty Wallace and waited while the service was done. I was pleased with the service. I was shown what services they had done and what they had checked. T Wallace and waited while the service was done. I was pleased with the service. I was shown what services they had done and what they had checked. The car was returned to mr freshly washed. More
by EMMIES.MAMA
Verified CustomerEmployees Worked With
Jenna Mayes
Helpful April 02, 2021
Great customer service. Updated me about my car frequently. Offered a rental timely. Explained throughly what was needed done. Got my car done fast. Great service frequently. Offered a rental timely. Explained throughly what was needed done. Got my car done fast. Great service More
by CHRISTY.GOOD
April 02, 2021
Thank you Greg Taylor and Brandon for your kindness and hospitality. I really appreciate all the help. The experience was great! I love my new Forte! hospitality. I really appreciate all the help. The experience was great! I love my new Forte! More
by mnelson701
April 01, 2021
Very satisfied with the purchase I made. It was nice working with Dylan, he answered all our questions and gave all the information that was needed. working with Dylan, he answered all our questions and gave all the information that was needed. More
by RAKESHSURAPANENI
April 01, 2021
David Autry was super helpful, and did everything in his power to help me make and informed decision on which car was right for me!! power to help me make and informed decision on which car was right for me!! More
by THAT1CHIK
April 01, 2021
the best sales person i have had in my life greg taylor up front and knows facts about the car he is selling. and i have bought several new cars in my 74 years. up front and knows facts about the car he is selling. and i have bought several new cars in my 74 years. More
by wd4ngc
April 01, 2021
Entire staff very friendly. We purchased our first KIA and this is the reason we returned to update to another KIA. Thank you for your kindness. and this is the reason we returned to update to another KIA. Thank you for your kindness. More
by DRUGG1027
April 01, 2021
Will definitely refer my friends to this dealership. Dylan was fantastic to work with as well as the rest of their team! Terrific group at Rusty Wallace. Dylan was fantastic to work with as well as the rest of their team! Terrific group at Rusty Wallace. More
by sherrie
April 01, 2021
March 29, 2021.We had a very positive experience at the March 29, 2021. We had a very positive experience at the Alcoa dealership. Salesman Bill Raybourne was professional without being aggressive (exactly March 29, 2021. We had a very positive experience at the Alcoa dealership. Salesman Bill Raybourne was professional without being aggressive (exactly what we like). Knowledgeable of the vehicles and could answer any questions we had. We tied up Bill for about three hours, Test drove three cars and found the one we wanted. A beautiful low mileage 2019 Sorento S with the options we were looking for. We left there with what we felt like was a very good deal. xxxxxxto the sales manager as well for working with us. Thanks to everyone for keeping it low key. More
by mikemm44
April 01, 2021
Professional, knowledgeable, friendly employees. Helped me to trade my Sportage for a new 2021 Forte. Am loving my new car! Highly recommend this dealership for a seamless experience. me to trade my Sportage for a new 2021 Forte. Am loving my new car! Highly recommend this dealership for a seamless experience. More
by FISHERJ488
