Rusty Wallace Kia Alcoa

Great dealership! They really do what they can to work with you and your financial situation! I had a wonderful and quick buying experience. I would 100% recommend Rusty Wallace Kia in Alcoa. with you and your financial situation! I had a wonderful and quick buying experience. I would 100% recommend Rusty Wallace Kia in Alcoa. More

All representatives of your company that I came into contact during service on my car were very professional and I was well pleased. I have one thing I was not pleased about concerns my trip for mainten contact during service on my car were very professional and I was well pleased. I have one thing I was not pleased about concerns my trip for maintenance the time before this last trip I made to you several months ago. Your person that informs you what was done to my car informed me that my push button ignition apparition needed a new battery which you all replaced and charged me nearly $8.00 to replace it. This time my other starter apparition showed up as needing replaced so I ordered one from Ebay and replaced it myself. This is what makes me mad--it only cost $.50 cents. I have bought 4 Souls from you but after seeing how much you were over charging makes me reconsider buying another car from your dealership. This is a small thing to xxxxx about but it makes me wonder how much you are overcharging on the big items people buy from you. Thanks for listening to me. More

BJ McNeely has excellent customer service and knew everything about the car I was inquiring about. He went above and beyond! When I left I. My new car I knew everything about it that I needed to know everything about the car I was inquiring about. He went above and beyond! When I left I. My new car I knew everything about it that I needed to know. Thank you! More

The service department at Rusty Wallace Kia Alcoa is outstanding. Jenna is always on top of things. She is extremely nice as well as professional. outstanding. Jenna is always on top of things. She is extremely nice as well as professional. More

Did not plan on buying but the excellent and informative presentation by Bill Raybourne convinced us to look no further. Acknowledgement of our patience during processing by the general manager was a class presentation by Bill Raybourne convinced us to look no further. Acknowledgement of our patience during processing by the general manager was a class act. More

I had a very pleasant and very good experience with sales and finance staff! Very courteous and professional. I was made to feel comfortable my entire visit! and finance staff! Very courteous and professional. I was made to feel comfortable my entire visit! More

Enjoyed the buying experience with the professional sales team (David and Dylan) and General Manager. However, there was an extended time in financing and the knowledge of the finance team was not where it team (David and Dylan) and General Manager. However, there was an extended time in financing and the knowledge of the finance team was not where it needed to be. There were multiple issues and apologies for the lack of knowledge on the finance system, confusion which ensued because of the lack of knowledge, and extended delays. In addition, they kept trying to sell me an extended warranty which they had priced at about $7,200. I thought the price was high, said so, and just wanted to move on in the financing process without the special extended warranty. More

Great service, they take the time to really listen to your needs and were able to exceed my expectations. The vehicle I drove away in was beyond what I thought I’d be able to purchase and still stay in b your needs and were able to exceed my expectations. The vehicle I drove away in was beyond what I thought I’d be able to purchase and still stay in budget. More

Love my car. Sales staff was great! I would recommend this dealership to anyone looking for a kia. Very happy customer. Thank you very much! this dealership to anyone looking for a kia. Very happy customer. Thank you very much! More

Very friendly and knowledgeable staff. Did not pressire me in to doing anything. Answered every question i had. Would for sure and have recommend to friends and family. me in to doing anything. Answered every question i had. Would for sure and have recommend to friends and family. More