Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,330 reviews
Alex & the folks in the service department are always polite, prompt, and professional. Thank you for taking such good care of our needs! We appreciate you! polite, prompt, and professional. Thank you for taking such good care of our needs! We appreciate you! More
Excellent service and customer care. Corey did an excellent job explains what was done and giving me an estimate on some future work. Great to work with! excellent job explains what was done and giving me an estimate on some future work. Great to work with! More
Worked with salesman, Terry Cook. He went out of his way to accommodate! It was a smooth, stressless buying experience. I would highly recommend this dealership. to accommodate! It was a smooth, stressless buying experience. I would highly recommend this dealership. More
Everyone here was AWESOME!! From Adam the sales associate to the finance dept. I even received a call from the parts/service manager who just wanted to introduce himself and offer his congratulations. It was to the finance dept. I even received a call from the parts/service manager who just wanted to introduce himself and offer his congratulations. It was amazing how quickly the car buying process was! I was literally in and out within an hour. Most importantly it was the most hassle free car buying experience I've ever had! I HIGHLY recommend this dealership. More
My review that I have already submitted has not changed. I am very unhappy with the dealership in how they could not figure out why my car would not start.I had wrecker come and pick up car and haul to deal I am very unhappy with the dealership in how they could not figure out why my car would not start.I had wrecker come and pick up car and haul to dealer twice.I was told by Cory that they had charged battery and did load test and battery was bad.I explained to him that battery was put in vehicle not long ago and he looked it up and said that it would be covered under warranty. So I never heard back from him that day which was on a Friday so I called backI on Monday and this time I spoke with Alex and he told me that they could not find a problem with the car.My wife absolutely loved this optima it only had 37000 miles but we did trade it for a vehicle that we could depend on. VERY UNHAPPY!!!!! More
Car was not cleaned before being delivered. Sales person was insulting trade in. Not how a normal sale person should act, nor normal for a dirty car to be sold (there was spilt ice cream in the car). Was to was insulting trade in. Not how a normal sale person should act, nor normal for a dirty car to be sold (there was spilt ice cream in the car). Was told after signing for the car, it had not been detailed. Sales manager was great. More
Great service, recommend this place to anyone!! Super happy fast and very kind they know how to accommodate with the need of what a costumer wants!!Thanks Rusty Wallace Kia happy fast and very kind they know how to accommodate with the need of what a costumer wants!!Thanks Rusty Wallace Kia More
My husband has always had good service with his Kia, so when I needed a car, we knew where to go. Garry King and everyone else at the dealership are helpful, professional, and helped us get the best vehic when I needed a car, we knew where to go. Garry King and everyone else at the dealership are helpful, professional, and helped us get the best vehicle to fit our needs. They made it a great experience, and we're very pleased with our Kias! More
Good service fast on completion. Helped with problems of vehicle. Enjoyed the free snack and soda. Car was running better after service. Service host was nice vehicle. Enjoyed the free snack and soda. Car was running better after service. Service host was nice More