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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,330 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,330 reviews

June 26, 2020

Alex & the folks in the service department are always polite, prompt, and professional. Thank you for taking such good care of our needs! We appreciate you! More

by LC
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
June 26, 2020

Excellent service and customer care. Corey did an excellent job explains what was done and giving me an estimate on some future work. Great to work with! More

by Deb skyler
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
June 26, 2020

Worked with salesman, Terry Cook. He went out of his way to accommodate! It was a smooth, stressless buying experience. I would highly recommend this dealership. More

by BKREISA
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2020

Everyone here was AWESOME!! From Adam the sales associate to the finance dept. I even received a call from the parts/service manager who just wanted to introduce himself and offer his congratulations. It was More

by SROOKS35
Recommend Dealer
Yes
Employees Worked With
Adam Fair
June 26, 2020

Everyone was great, service is great, see you in four years. I don’t know their names. I don’t have tint to look them up. More

by SAMK3
Recommend Dealer
Yes
Employees Worked With
BJ
June 26, 2020

My review that I have already submitted has not changed. I am very unhappy with the dealership in how they could not figure out why my car would not start.I had wrecker come and pick up car and haul to deal More

by CJGENNOE
Recommend Dealer
No
Employees Worked With
Corey Husketh, ALEX FERRER
June 26, 2020

Car was not cleaned before being delivered. Sales person was insulting trade in. Not how a normal sale person should act, nor normal for a dirty car to be sold (there was spilt ice cream in the car). Was to More

by Ramseythehunter
Recommend Dealer
No
Employees Worked With
Aubrey Chaffins
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2020

Great service, recommend this place to anyone!! Super happy fast and very kind they know how to accommodate with the need of what a costumer wants!!Thanks Rusty Wallace Kia More

by Lucy
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Corey Husketh
June 26, 2020

My husband has always had good service with his Kia, so when I needed a car, we knew where to go. Garry King and everyone else at the dealership are helpful, professional, and helped us get the best vehic More

by jisulli19
Recommend Dealer
Yes
Employees Worked With
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2020

Good service fast on completion. Helped with problems of vehicle. Enjoyed the free snack and soda. Car was running better after service. Service host was nice More

by Wolverine88
Recommend Dealer
Yes
Employees Worked With
Chris service tech mechanic , Jenna Mayes
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