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Rusty Wallace Kia Alcoa
Louisville, TN
6,405 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,405 reviews
July 09, 2019
Gret experience Tyler knee all about the car, did a great job telling me about the car and the features, figured out and found the model I wanted without me even know Tyler knee all about the car, did a great job telling me about the car and the features, figured out and found the model I wanted without me even knowing what it was, and was great to work with. More
by MLANE2
Verified CustomerEmployees Worked With
July 08, 2019
Scheduled an appointment and returned on time Great team, explained everything, and I appreciate the professionalism of the service team. Everything went on time and as scheduled, which was impre Great team, explained everything, and I appreciate the professionalism of the service team. Everything went on time and as scheduled, which was impressive given the number of customers that showed up. More
by LD Soul Owner
Employees Worked With
DUANE GIBBS
July 08, 2019
Oil change and had to order abtaik light assembly Oil change for my 2015 Kia Optima plus I had to order a tail light assembly it was explained well and said it would be about a couple of days! Oil change for my 2015 Kia Optima plus I had to order a tail light assembly it was explained well and said it would be about a couple of days! More
by Coffin
Employees Worked With
Other Employees :
Not sure all of them are awesome, Matt Fisher, Jenna Mayes
July 07, 2019
Wonderful Service! The staff at Rusty Wallace Kia was very helpful. They made the process of buying a new car simple and easy. I would highly recommend them! The staff at Rusty Wallace Kia was very helpful. They made the process of buying a new car simple and easy. I would highly recommend them! More
by blakewaring
July 07, 2019
Great customer service Jenna provided me great customer service called me and kept me updated on everything that was going on She probably provided the best customer service Jenna provided me great customer service called me and kept me updated on everything that was going on She probably provided the best customer service I've had at any dealership More
by msblondell1208@gmail.com
Employees Worked With
Jenna Mayes
July 07, 2019
Solomon As a repeat customer I am not only spoken to as a client but as a family member. The staff at Rusty Wallace KIA is second to none. As a repeat customer I am not only spoken to as a client but as a family member. The staff at Rusty Wallace KIA is second to none. More
by Anthony
July 07, 2019
Excellent Customer Service This KIA dealership is awesome! From sales to service they are top notch! Jenna was so nice and helpful! The service center was very efficient and had This KIA dealership is awesome! From sales to service they are top notch! Jenna was so nice and helpful! The service center was very efficient and had my car done in a reasonable amount of time and called me when service was complete. More
by Seratt
Employees Worked With
Brandon Chaffins, Jenna Mayes
July 06, 2019
Gotter done Kia on Alcoa Highway is the dealership that vehicle owners need to come get there vehicles serviced the service is top quality the atmosphere is frien Kia on Alcoa Highway is the dealership that vehicle owners need to come get there vehicles serviced the service is top quality the atmosphere is friendly clean and prompt service thumbs up to kia on Alcoa Highway More
by melissa_carson2005
Employees Worked With
Kia is blessed to have Adam and Chris, Adam Fair, Chris Palumbo
July 06, 2019
Great experience Friendly, knowledgeable, professional & went above and beyond. Would definitely recommend to friends and family. Next car will be a Kia too! Thank you Friendly, knowledgeable, professional & went above and beyond. Would definitely recommend to friends and family. Next car will be a Kia too! Thank you all for making my Kia buying experience a great one. More
by HamsterCar!
Employees Worked With
July 06, 2019
Worked me in on a busy day! My battery needed replacing. They worked me in, same day, and gave service with a smile! The customer service keeps me coming back and referring fami My battery needed replacing. They worked me in, same day, and gave service with a smile! The customer service keeps me coming back and referring family and friends. More
by CHodge
Employees Worked With
Matt Fisher, Chris Palumbo
