Rusty Wallace Kia Alcoa

Rusty Wallace Experience People are friendly and knowledgeable. Service was quick. Lounge is clean drinks and snacks are an added bonus. Have traded with Rusty Wallace for yea People are friendly and knowledgeable. Service was quick. Lounge is clean drinks and snacks are an added bonus. Have traded with Rusty Wallace for years they have a great team!!By the way I love my KIA’s I have two. More

Fantastic friendly quick Aubrey knew all about the car, did a great job telling me about the car and it's features. Without asking he knew what we wanted In a car and was grea Aubrey knew all about the car, did a great job telling me about the car and it's features. Without asking he knew what we wanted In a car and was great to work with. More

Great experience I bought my second Kia I upgraded my 2016 Kia Soul to a 2020 Kia Soul. Mr. Autry was my salesman he was terrific all the staff was wonderful the fina I bought my second Kia I upgraded my 2016 Kia Soul to a 2020 Kia Soul. Mr. Autry was my salesman he was terrific all the staff was wonderful the finance man Clay made everything smooth and we were out in no time at all. The service department is wonderful Chris is awesome always a great experience in this department. More

Darn neat place At the age of 76 I have been in a dealership or two! Every there is friendly and courteous, they act as if they are glad you are there. It feels like At the age of 76 I have been in a dealership or two! Every there is friendly and courteous, they act as if they are glad you are there. It feels like homeplace Thank you for this attitude, I like smiles when I am spending my 💰 More

Great experience I love my Sorento...good dealership and easy to work with staff! I would recommend them to anyone. I would definitely use them again in the future! I love my Sorento...good dealership and easy to work with staff! I would recommend them to anyone. I would definitely use them again in the future! More

Great service Got a soul and the next day it wouldn't start. Brandon the manager got my car picked up and fixed for me right away. Even got a loaner vehicle. Then t Got a soul and the next day it wouldn't start. Brandon the manager got my car picked up and fixed for me right away. Even got a loaner vehicle. Then they brought me the car at my job when it was done! They definitely took care of me!! More

Service Chris was very helpful . I asked about the 60000 seeing that the suv had 76000 miles. Was told it did not need it. Very friendly. Chris was very helpful . I asked about the 60000 seeing that the suv had 76000 miles. Was told it did not need it. Very friendly. More

Perfect service and people Went there to trade in my car and left with a new 2019 Kia the service and help they provided was amazing and i couldn’t thank them more. They were so Went there to trade in my car and left with a new 2019 Kia the service and help they provided was amazing and i couldn’t thank them more. They were so friendly and helpful and it was just an amazing day for me! More

Oil change & tire rotation Very professional & done in about an hour. I made a Saturday appointment & had someone pick me up. They called when it was ready. Quick drop off & Very professional & done in about an hour. I made a Saturday appointment & had someone pick me up. They called when it was ready. Quick drop off & pick up. More

Not up to expectations My visit this time was not what I expect to receive. Getting the service department to answer or return a call was very disappointing. I understand th My visit this time was not what I expect to receive. Getting the service department to answer or return a call was very disappointing. I understand there are busy times that prevent an immediate answer but a return call when your car is being serviced should always be a priority. Also a cover piece on the inside of my hatch was left off last year when I had it worked on and I told them when I made the appointment and when I arrived for my appointment. I also asked when I was paying and fixing to get my car back if the piece had been replaced. I was told yes so therefore I didn’t check until I got home in Athens and found it still hadn’t been replaced. At this point I want the piece mailed to me because I live 45 minutes away and work during the day. I called yesterday and received no answer again from the service department and I left a message and still haven’t received a return call. More