Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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VeryHelpful Having knee issues and Brian made sure I made it to my car safely and he called me later to make sure I got home ok. Having knee issues and Brian made sure I made it to my car safely and he called me later to make sure I got home ok. More
Fantastic Staff and Service My visit to Rusty Wallace Kia was very nice. The staff was friendly and informative and was always willing to find the answers to our questions! Would My visit to Rusty Wallace Kia was very nice. The staff was friendly and informative and was always willing to find the answers to our questions! Would definitely recommend to a friend looking to buy any vehicle! They even helped set up the Bluetooth in my new vehicle, even though it took a few hours. More
Friendly service My 2016 Sorento had two recall notices that needed to be repaired. The service advisor was friendly and accomodating. The Kia service has always bee My 2016 Sorento had two recall notices that needed to be repaired. The service advisor was friendly and accomodating. The Kia service has always been exceptional. We are very satisfied with the service. More
Greg gets 4 thumbs up! When my wife and I purchased our new 2019 Sorento we had the privilage of working with Greg. Greg was amazing. He have his lunch to our 16 month old s When my wife and I purchased our new 2019 Sorento we had the privilage of working with Greg. Greg was amazing. He have his lunch to our 16 month old son who was hungry from all the running around the dealership. Everyone was extremely nice and put up with my toddlers shenanigans while we were there. Recommend Rusty Wallace Kia of Alcoa to anyone wanting to purchase a new or used car. Outstanding! More
Very pleased Made me feel comfortable. I would definitely recommend this dealership to someone looking for a new car. Great warranty as well. Will come back again. Made me feel comfortable. I would definitely recommend this dealership to someone looking for a new car. Great warranty as well. Will come back again. More
People are wonderful Felt like I was having an issue with my car talk with the service department about it explained what was going on they took their time to look at it a Felt like I was having an issue with my car talk with the service department about it explained what was going on they took their time to look at it and even rode with me and my car just to make sure and then explain things to me More
Excellent service! The staff at this service center are friendly and attentive to the needs of the customer! Very nice knowledgeable and fair people! I will definitely b The staff at this service center are friendly and attentive to the needs of the customer! Very nice knowledgeable and fair people! I will definitely bring my vehicle in to this center when it is in need of service. More
Professional courteous prompt Pleasent experience. Didn't have to haggle over price. Very willing to get our business. Pleasantly surprised at promotions/ extras included. Thanks Pleasent experience. Didn't have to haggle over price. Very willing to get our business. Pleasantly surprised at promotions/ extras included. Thanks to Rusty Wallace Kia! More
Spectacular visit Matt Fisher took care of Me and my wife's Sorento like we the only customer Rusty Wallace had that day. All issues we had were handled in a timely Matt Fisher took care of Me and my wife's Sorento like we the only customer Rusty Wallace had that day. All issues we had were handled in a timely and very professional manner. More
Great service center I have always had good experiences at this service center. Everyone has always been very friendly and good to answer any questions I may have, especia I have always had good experiences at this service center. Everyone has always been very friendly and good to answer any questions I may have, especially Matt. More