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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
June 21, 2023
More coupons should be available to reduce the high cost of maintaining a KIA today of maintaining a KIA today More
by CISSYBUS01
Verified CustomerEmployees Worked With
June 21, 2023
Nick was great at providing updates as the service progressed. The work was completed on time and the waiting room was excellent. progressed. The work was completed on time and the waiting room was excellent. More
by JOHN.HITE
Employees Worked With
June 21, 2023
Very clean, very nice people I wouldn't go and else. The workers of the morning are great. The workers of the morning are great. More
by SAMMOORE686
Employees Worked With
Other Employees :
Jenna Mayes, NICK JOHNSON
June 20, 2023
Great service and people. Was in and out very quickly. Will definitely be back for future service Was in and out very quickly. Will definitely be back for future service More
by jchap1968.jc
June 20, 2023
Rusty Wallace KIA on Alcoa Hwy has some of the best service people around! I take my Telluride here for all my service needs! I just wish you would price match! service people around! I take my Telluride here for all my service needs! I just wish you would price match! More
by ckidd865
Employees Worked With
Other Employees :
Jenna Mayes, NICK JOHNSON
June 20, 2023
I have been a Rusty Wallace Kia customer Center, 2016 I am always got excellent service are. am always got excellent service are. More
by BELLA_42
June 19, 2023
I appreciate the communication that the service center provided before, during, and after the service. I also appreciate the car wash! provided before, during, and after the service. I also appreciate the car wash! More
by rmwells94
Employees Worked With
June 19, 2023
On point and very professional! I was in and out much quicker than I thought. All repairs were handled properly. Highly recommend! I was in and out much quicker than I thought. All repairs were handled properly. Highly recommend! More
by 1NISSANFIXR
Employees Worked With
Other Employees :
Rob Stas, Jenna Mayes
June 17, 2023
This dealership is one of the best places to not only buy a vehicle but make lasting relationships with the staff. a vehicle but make lasting relationships with the staff. More
by Anthony
