Rusty Wallace Kia of Knoxville
Knoxville, TN
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15000 mi service The service manager is always good to listen to my concerns and needs when it comes to my car. I am always very confident in the service provided by The service manager is always good to listen to my concerns and needs when it comes to my car. I am always very confident in the service provided by my dealership. More
Oil change Very knowledgeable and friendly ! Offered to wash my car. Impressed with this visit. Thank you! Service area very clean and advisors are knowledgeab Very knowledgeable and friendly ! Offered to wash my car. Impressed with this visit. Thank you! Service area very clean and advisors are knowledgeable. I appreciate their kindness and helpfulness most of all. More
Bought a new car Tushar was great to deal with and talk to. He is a credit to your dealership. I also talked to Jessica who helped push the deal over the top. Yes I wo Tushar was great to deal with and talk to. He is a credit to your dealership. I also talked to Jessica who helped push the deal over the top. Yes I would recommend this dealership! More
So glad to have my Sorento back! This was the first major repair visit we have had for our 2011 Sorento. Bryan was very friendly and efficient in checking us in and the initial cost This was the first major repair visit we have had for our 2011 Sorento. Bryan was very friendly and efficient in checking us in and the initial cost estimate was accurate. We appreciate having a loaner during the six days our vehicle was in the shop. More
Great customer service We started looking at the Telluride in March 2019, as we wanted a specific model (SX) and color. After our initial visit, Brandon continued to keep We started looking at the Telluride in March 2019, as we wanted a specific model (SX) and color. After our initial visit, Brandon continued to keep us updated on expected delivery of the specific model and color we wanted. This past week it finally arrived. We again met with Brandon and purchased the car. Again we received great customer service. We would definitely recommend working with Brandon. . More
Oil change and point inspection Service department Started Early for appointment. Each staff spoke with was very courteous, professional, .Knowledgeable, and helpful. Informative on Service department Started Early for appointment. Each staff spoke with was very courteous, professional, .Knowledgeable, and helpful. Informative on questions asked or offered to find out answer More
Always great customer service from sales to service!!! Dropped the car off to replace a mirror. Mike contacted when job was completed. We arrived back to pick car up & car was brought us. Dropped the car off to replace a mirror. Mike contacted when job was completed. We arrived back to pick car up & car was brought us. More
We had a great experience at this dealership We pulled our vehicle and was met by a technician who helped us immediately. Our wait time was exactly what they told us it would be. We pulled our vehicle and was met by a technician who helped us immediately. Our wait time was exactly what they told us it would be. More
Excellent experience! Rusty Wallace KIA provided excellent work and kept us informed of the progress of the work...especially since we had to leave our vehicle with the dea Rusty Wallace KIA provided excellent work and kept us informed of the progress of the work...especially since we had to leave our vehicle with the dealership for one week. We were also afforded a rental car provided by the dealership while our vehicle was being repaired. We will recommend this dealership to anyone looking for a KIA! More
Excellent service When I first got my 2020 KIA Soul my salesperson was Kenny Bower and he was excellent on answering all my questions and when I needed service the Serv When I first got my 2020 KIA Soul my salesperson was Kenny Bower and he was excellent on answering all my questions and when I needed service the Service department has been excellent and getting the work done that I needed in a timely manner. I appreciate the kindness they all have shown me. More