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Rusty Wallis Honda

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.7
4,815 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,815 reviews

December 21, 2023

These guys really worked with us to get into the vehicle we wanted at a price we could afford. More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dzan Dervic
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Dec 21, 2023 -

Rusty Wallis Honda responded

Congratulations on your new purchase! It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rusty Wallis Honda, Paul.

December 20, 2023

Y’all really did amazing getting me into the car for our family I can’t think y’all enough for that’s tho More

by Big Jer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Collier Sr
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Dec 21, 2023 -

Rusty Wallis Honda responded

Congratulations on your new purchase! Thank you for the five-star rating. We truly appreciate your business.

December 20, 2023

Dealership switches customers back and forth between bays. The Manager had customes documents visible and displayed for others to see which I viewed and gave to the Manager. He again, placed documents More

by CANDACE.QUIGLESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department. Zero Rating
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Dec 24, 2023 -

Rusty Wallis Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 15, 2023

This a simple oil and filter change. In and out in less than a hour More

by Do not have any
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wallis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl Dotsy
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Dec 17, 2023 -

Rusty Wallis Honda responded

Thank you for your business! Please don't hesitate to let us know if we can be of further assistance.

December 15, 2023

Service was quick, and the associate kept me in the loop with all of the services being made More

by Richard Osay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
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Dec 17, 2023 -

Rusty Wallis Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rusty Wallis Honda, Richard, we look forward to having you as one of our valued customers for many more years to come!

December 14, 2023

I find Rusty Wallis Honda very clean and organized. Employees were friendly and approachable. Been coming to Honda since I bought my car in 2013. More

by FRAUAIDA
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ron Stewart
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Dec 15, 2023 -

Rusty Wallis Honda responded

Thank you for choosing Rusty Wallis Honda. Your feedback and rating mean a lot to us. We're glad Ron and our team were able to help, and we hope to see you again!

December 13, 2023

Quick service and Chris was excellent! I can appreciate the timeliness of everyone that was involved. Thanks More

by C_R_LASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Henderson
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Dec 13, 2023 -

Rusty Wallis Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 13, 2023

Excellent job excellent service and nice place customer service really nice lady Nice coffee and snacks More

by Jesusgodinez2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua routon
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Dec 13, 2023 -

Rusty Wallis Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Jesus, and we look forward to working with you again.

December 13, 2023

Mr.Collier was such a great help & I would recommend anyone to him. He’s going to get the job done. Him & his team worked really hard. They won’t let you down. ❤️✊🏾 When you guys go to HONDA, ask for M More

by W_MYKERRIA21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Collier Sr
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Dec 13, 2023 -

Rusty Wallis Honda responded

It's fantastic to hear that Eric provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rusty Wallis Honda!

December 12, 2023

Cecilia and the service staff are friendly helpful and provide a service level that makes the guest feel valued! More

by Ryan Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia
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Dec 12, 2023 -

Rusty Wallis Honda responded

Thank you, Ryan, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Cecilia here at Rusty Wallis Honda.

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