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Rusty Wallis Honda

Dallas, TX

4.7
4,812 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,812 reviews

August 08, 2022

They left the bolts loose on my vehicle. If my husband has not been following me home and had I got on the highway I could’ve gotten into a serious wreck, hurt, killed, or killed someone. He More

by candice.hicks31
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
I don’t know the name
Aug 08, 2022 -

Rusty Wallis Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 08, 2022

Always polite, excellent service and reporting of work completed. Particularly appreciate service done by service department that has complete records of maintenance. More

by BLMERRY
Recommend Dealer
Yes
Employees Worked With
James Bohn
Aug 08, 2022 -

Rusty Wallis Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rusty Wallis Honda. We look forward to sharing your fantastic feedback with our crew.

August 08, 2022

Greg Fine has been my service representative for a number of years and have come to appreciate and trust him in keeping my 2007 Honda in great working condition. I was going to another service and it was su More

by Georgia King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Ruiz, Ray (porter), Greg Fine
Aug 08, 2022 -

Rusty Wallis Honda responded

Georgia, We are very happy to have provided you with such a positive service experience! Greg and our team sincerely value your business and look forward to your next visit.

August 07, 2022

Prompt, Courteous, Efficient; addresses pending issue to my satisfaction; future service and loyalty at risk but all good now. Appreciate their flexibility and integrity. More

by Alreyes6626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alma and her Supervisor.
Aug 08, 2022 -

Rusty Wallis Honda responded

Thank you for your business. We appreciate you taking the time to leave us a five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help.

August 07, 2022

Extremely helpful and accommodating. They were waiting for me when I arrived and answered my every question. Great experience. . More

by NHUGHES811
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy in Finance, Eric Collier Sr
Aug 08, 2022 -

Rusty Wallis Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rusty Wallis Honda are glad to have you as a customer.

August 06, 2022

There some good people taking go care of my vehicle. Even though the dealership is far from my home. I always go there. More

by ptarkik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hargis
Aug 08, 2022 -

Rusty Wallis Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 06, 2022

Was happy to miss the morning rush and get right in. Oil change was completed in quoted time and I was on my way. Jennifer was great. More

by marygill618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Aug 08, 2022 -

Rusty Wallis Honda responded

Thank you so much for your excellent review, Mary. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rusty Wallis Honda. Please don't hesitate to reach out if you need anything else.

August 05, 2022

If I tell your the service department has improved drastically!! This was the best experience I’ve ever had since I’ve been purchasing cars Rusty Wallace. From the time I drove up until the time I wal More

by TINAROBGAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2022 -

Rusty Wallis Honda responded

We are very happy to hear that Rusty provided you with such a positive experience! Thank you for taking the time to leave us this fantastic five-star review. We sincerely value your business and look forward to your next visit. Thank you, Tina.

August 05, 2022

The people here are professional and efficient as always. They always get the job done right and it is always a pleasant experience. My family and I have been coming here for about 10 plus years. No regrets More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cannot remember their name.
Aug 08, 2022 -

Rusty Wallis Honda responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We truly appreciate your business over the years. We look forward to continuing to have you as one of our valued customers, Anna.

August 05, 2022

went in for routine maintenance; oil change and filter change; tire rotation and the tech performed a multi-point inspection More

by sbsusanbeene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Hallma
Aug 08, 2022 -

Rusty Wallis Honda responded

Thank you, Susan, for taking the time to leave us a five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda.

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