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Rusty Wallis Honda

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.7
4,767 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,767 reviews

March 12, 2022

The service at Rusty Wallis Service Center is A-1. I am very much satisfied!!! More

by MelissaH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2022 -

Rusty Wallis Honda responded

Thank you! We appreciate your business, Melissa, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda.

March 12, 2022

The hospitality was exceptionally great. Everyone was working diligently with patience. Free coffee and water. Clean restrooms. More

by stephaniekaymoore7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skyler Barroso, Manny Morales
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Mar 14, 2022 -

Rusty Wallis Honda responded

Thank you, Stephanie, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 11, 2022

Very professional and friendly. No pressure at all. They were up front on everything about the car and the process. More

by baritone67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Adame
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Mar 14, 2022 -

Rusty Wallis Honda responded

Thanks for your feedback on your recent visit to Rusty Wallis Honda. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

March 09, 2022

We were happy with vehicle handover experience- quick, simple. Dzan was prompt responding to queries and sharing details. More

by DD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dzan Balic Dervic
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Mar 09, 2022 -

Rusty Wallis Honda responded

Thank you for your very kind review. Dzan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rusty Wallis Honda.

March 09, 2022

Eric has been the most personable salesperson I’ve had a chance to work with. I’ve been buying cars for 40+yrs and am only upset that it’s my 1st time with him. He went out of my way to call me back after More

by rex_steiner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Collier Sr
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Mar 09, 2022 -

Rusty Wallis Honda responded

Rex, Thanks for sharing your thoughts about your experience working with Eric here at Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

March 07, 2022

My car was not serviced properly and has damage now and needs to be fixed and service center needs to be held responsible for repairs. More

by rcerno99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Center
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Mar 21, 2022 -

Rusty Wallis Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 06, 2022

I Was Very Very Pleased With Eric Collier My Sales Rep. , Very Professional. He Provided Me With Excellent Customer Service, And Assisted Me With My Purchase, Of My New Honda Accord. I Received An Excelle More

by gdmullins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Rosales, Business Manager, Eric Collier Sr
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Mar 06, 2022 -

gdmullins responded

I Was Very Very Pleased With Eric Collier My Sales Rep. , Very Professional. He Provided Me With Excellent Customer Service, And Assisted Me With My Purchase, Of New My Honda Accord. I Received An Excellent Deal and A Good Price. I Also Want To Give Thanks : General Manager : Ondra Calvert, Sales Manager : Alliona Carroll, And Business Manager : Jacob Rosales, For Their Professionalism And Outstanding Service And Making My Car Process Very Efficient. Again: Thank You ~ Thank You ~ Thank You !!!! I Will Definitely Be Back !!

March 05, 2022

Great experience! Will go back on my next visit. They washed my car for me. More

by ELSTREGLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ondra Calvert
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2022 -

Rusty Wallis Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 05, 2022

Service is excellent! They let you know what they are doing to your car. They are very prompt. Very professional. I live Rusty Wallas!!! More

by Irodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2022 -

Rusty Wallis Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rusty Wallis Honda, we look forward to having you as one of our valued customers for many more years to come!

Mar 07, 2022 -

Irodriguez responded

I love it here at Rusty Wallis! They let you know how long it will take and they keep you posted as to if there is anything that needs to be taken into consideration. Customer Service is the best! I love that my car gets a wash after the service is completed. I have that new car feeling driving out of the parking lot!!

March 04, 2022

The vehicle was a good price and it was a nice car. The staff especially Dakota and Dzan were great More

by JIMW7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Barroso, Dakota Reynolds, Dzan Balic Dervic
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Mar 05, 2022 -

Rusty Wallis Honda responded

We are very happy to hear that Dzan and Dakota provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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