Rusty Wallis Honda

The whole team but especially John H in sales were excellent. It was the easiest car buying experience I’ve ever had! The team was super friendly and knowledgeable. excellent. It was the easiest car buying experience I’ve ever had! The team was super friendly and knowledgeable. More

I had a great experience at Rusty Wallis Honda. They had a great selection of vehicles and the staff was friendly, knowledgeable, and followed current safety protocols. Marvin did a thorough job of showing a great selection of vehicles and the staff was friendly, knowledgeable, and followed current safety protocols. Marvin did a thorough job of showing all of the features of the vehicle and answering our questions. More

Had the best experience with Guillermo!!! He was very professional and had a wonderful customer service!!! And his promptness as I drove in!! I will definitely go back and hopefully He’s there!!!! professional and had a wonderful customer service!!! And his promptness as I drove in!! I will definitely go back and hopefully He’s there!!!! More

My visit at Rusty Wallis service is always pleasant Raymond Allen was very professional making sure he explained what needed and what my price was going to be here made sure I was ok Raymond Allen was very professional making sure he explained what needed and what my price was going to be here made sure I was ok More

We were very pleased with the recommendations expressed by our service advisor. All recommended services were performed quickly and professionally. The prices were fair and consistent with our expectations by our service advisor. All recommended services were performed quickly and professionally. The prices were fair and consistent with our expectations. I will highly recommend Rusty Wallis Honda to anyone who needs any service for their Honda. More

My experience with the whole staff was perfect from the moment I called to make an appointment to the introduction of Jesse my salesman, along with Manny the manager and John the finance man! Alianna was moment I called to make an appointment to the introduction of Jesse my salesman, along with Manny the manager and John the finance man! Alianna was my first point of contact (on the phone) and up until I finished my visit by ‘signing the deal’ I was completely happy and satisfied with everything!!! Thank you ALL for making me feel welcomed with NO pressure and for carrying out my requests for what I wanted and could afford!!!!! A+ experience on all levels!!!! I love my new Honda Civic Coupe!!!! More

I haven't been to a Dealership in many years and I had a very pleasant buying experience with Rusty Wallis Honda. Everyone I came into contact with was very professional and helpful. very pleasant buying experience with Rusty Wallis Honda. Everyone I came into contact with was very professional and helpful. More

Fast .. friendly... quality care! I made one phone call..i was immediately invited in for care and updated on recalls for my vehicle.. i am very satisfied with rusty walks thus far.. love my pilot eli call..i was immediately invited in for care and updated on recalls for my vehicle.. i am very satisfied with rusty walks thus far.. love my pilot elite!!! More

BUYER BEWARE. Sales prices are NOT honored. Briefly communicated with sales rep Eric and he was good with no issues. It was once I asked for the out the door price and got sent to the general manager O communicated with sales rep Eric and he was good with no issues. It was once I asked for the out the door price and got sent to the general manager Ondra that things went south immediately. They advertised a Honda certified pre-owned Accord Touring for $21,999 and I was told the out the door price would be $26,400. I immediately inquired if this was the proper price as taxes on $21,999 would be $1,374 leaving around $3,026 in undisclosed fees. Ondra avoided my direct question about how the dealership was attempting to add those fees and asked me how much I "wanted to pay". I was eventually sent to the sales manager Freddie who tried to hide behind a disclaimer as the reason for the $3,026 discrepancy. Freddie eventually broke down the dealership charges which was a sales price of $21,999 for the advertised Honda certified pre-owned vehicle, IN ADDITION to a $999 "certification" fee (American Honda prohibits dealerships from selling the warranty separately by the way), a $1,499 "dealer prep" fee (American Honda's “Certified Pre-Owned” designation indicates the dealership already has reconditioned any component that does not meet the manufacturer’s standards”), and of course tax/title/license. The management at this dealership is hoping that you are not aware of their deceptive and prohibited practices that should be reported to both American Honda and the FTC. This dealership should google "FTC vs Bronx Honda" as they were just fined 1.5 million months ago for using the same deceptive practices of listing a price online that they have no intention of honoring, charging a separate certification fee, and charging bogus dealer prep fees. This dealership is in violation of Section 5(a) of the FTC Act, 15 U.S.C. § 45(a) for false or misleading advertisements and constitutes deceptive acts or practices. More

Rusty Wallis Honda is a great dealership as far as maintenance. I have visited the facility twice for repairs or routine maintenance and was very satisfied both times. maintenance. I have visited the facility twice for repairs or routine maintenance and was very satisfied both times. More