Rusty Wallis Honda

Ernie helped with the rental car situation finding the best service and communicated directly about the body shop repair. Only one time I asked for him and was placed on hold for 15 minutes and disconnect best service and communicated directly about the body shop repair. Only one time I asked for him and was placed on hold for 15 minutes and disconnected. The repair was timely and good, except for one nick above the license plate on the silver trim. More

Great Service! The Service Agent, Julio Reyes, was extremely professional, quick to determine problem and indicate a solution. I had to wait for a new battery for my 2008 Honda Fit to be delivered to extremely professional, quick to determine problem and indicate a solution. I had to wait for a new battery for my 2008 Honda Fit to be delivered to the Dealership (inadequate supply by Honda) but the Service Manager got me a rental car for use until the battery came in. More

Was promised verbally many things upon purchase of the vehicle. Went through extreme difficulty to get any of it done. They agreed to do touchups and had the car a full day. When I picked up the vehicl vehicle. Went through extreme difficulty to get any of it done. They agreed to do touchups and had the car a full day. When I picked up the vehicle, the painted areas were very rough, a new nick on the top of the car, also one on the front hood just above the emblem. There is a part they touched up by the emblem which wasnt there before with a MUCH darker paint. On the front passenger side there is also a nice dent where the paint appears crumpled which was NOT there when I bought the car or when I took on on April 30. There were no dents on this car at all! They've destroyed the joy I felt having a nice Honda Accord. I feel taken advantage of and I even communicated with the general manager. He obviously didnt oversee any of it. I have never had such a horrible experience with a dealership. They let me have a loaner that was in better shape than mine was. You trust a dealership to value your business whether its for new or used. They certainly don't put much effort, if any, in the quality of their work. I would not recommend this dealership to anyone. Perhaps their ranking as a North Texas Honda dealership should be changed to reflect a more honest number! I assume you consider it acceptable to have damage done to my car while it was there to be properly detailed and proper touch up done. More

My car buying experience was absolutely the best car buying experience of my life! The service was superior - so much so, my sister ended up unexpectedly also ended up buying a car also! We are thrille buying experience of my life! The service was superior - so much so, my sister ended up unexpectedly also ended up buying a car also! We are thrilled with our new cars! We will be customers for life. Thank you! More

My 2006 Honda Ridgeline had just reached 106,000 miles and needed the timing belt replaced. Steve Hartwig went into great detail using a cutaway picture that explained all the work that was to be perform and needed the timing belt replaced. Steve Hartwig went into great detail using a cutaway picture that explained all the work that was to be performed. They also flushed the brake system which has resulted in improved braking performance. The service was performed on-time and I was back on the road the same day. Thanks for the great work. More

This is the 3rd time I have purchased a vehicle from this location and it won't be the last. We are always treated with respect and receive excellent customer service. The employees involved made sure I had location and it won't be the last. We are always treated with respect and receive excellent customer service. The employees involved made sure I had all the knowledge I needed regarding the vehicles I was looking at before I made my purchase. They understood what I wanted and how to get that for me. I would highly recommend this dealership to anyone...and I LOVE my new CR-V...an excellent buy! More

My initial contact with Rusty Wallace Honda was through the internet. They quoted me a really low price for a Honda Accord coupe V6 Auto. Rob was very helpful and friendly finding my car adn Brad Mills w the internet. They quoted me a really low price for a Honda Accord coupe V6 Auto. Rob was very helpful and friendly finding my car adn Brad Mills was very informative and easy to deal with.There was never any pressure to buy,very friendly and easy going. When it cames to the actual deal I dindn't even need to negociate and they just gave their bottom no hassle price. I was in and out in a couple hours with my new car. I would highly recommend this dealer to anyone! More

This is the third car I have bought from Rusty Wallis. Everyone is always friendly and helpful! I was alittle disappointed on the trade in value of my lease car I turned in. I expected to get more out of Everyone is always friendly and helpful! I was alittle disappointed on the trade in value of my lease car I turned in. I expected to get more out of it, especially since I continue to buy Honda's from Rusty Wallis. LOVE MY NEW HONDA PILOT!!!! Plan to keep it forever!!! Shelley Miller More

Everyone was very polite and knowledgeable about the car. They explained everything in great detail and made sure that I understood everything they were explaining. They worked very hard to get the best deal They explained everything in great detail and made sure that I understood everything they were explaining. They worked very hard to get the best deal for me and gave me ever incentive that could be made. It was a wonderful car-buying experience. More