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Rusty Wallis Honda

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.7
4,820 Reviews
Rusty Wallis Honda is your trusted local Honda dealer in Dallas, TX. With years of experience, our dealership offers the latest new and used cars, SUVs, trucks, and vans, so no matter which vehicle you choose, you’ll drive away happy. Whether you’re coming from Garland, Mesquite, or right here in Dallas, you’ll love our flexible finance plans, genuine OEM parts, and state-of-the-art service center included in our full-service Honda dealership. Ready to get started? Come by our dealership, or give us a call today!
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,820 reviews

May 26, 2025

The Finance Manager Aliana and my Sales Guy George offered excellent service. And she did what she said. More

by yulondahogg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Flores
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George, Kevin Harper, Edwin Banales
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May 27, 2025 -

Rusty Wallis Honda responded

Yulondahogg, we're happy you found our staff to be so supportive during your experience here at Rusty Wallis Honda. We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

May 26, 2025

Thank Fabian for taking the time to explain step by step the issues with the car. Also I do like the new video that comes through text message and the information sheet that comes through email. More

by GENAE_SAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Fabian
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May 27, 2025 -

Rusty Wallis Honda responded

Genae_sam, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rusty Wallis Honda!

May 26, 2025

Personal con capacidad y conocimiento de su trabajo que se esfuerza por dar un buen servicio al cliente More

by LOUROLPE27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Banales
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May 27, 2025 -

Rusty Wallis Honda responded

Hi Lourolpe27, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

May 25, 2025

Service advisor did not talk about the repairs and seemed to have forgotten about why I brought my car into the dealership. I had to text after 6 1/2 hours of the car being there. Not really sure anything More

by MA2MACEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember service advisor I worked with.
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May 27, 2025 -

Rusty Wallis Honda responded

Ma2macey, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like the opportunity to address your concerns. Please reach out to us directly at (214) 348-7500 when you have a chance. Thank you, and we look forward to hearing from you.

May 25, 2025

Transparent and fast service, I would recommend this dealership and come back for additional service if needed. More

by mpankey107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Lund
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May 27, 2025 -

Rusty Wallis Honda responded

Mpankey107, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. We look forward to your next visit! Take care!

May 25, 2025

My experience has always been absolutely wonderful at the dealership whether it be purchasing a car or getting customer service. My sister recommended because she had bought five cars there and I am now on m More

by CY01VERAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
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May 27, 2025 -

Rusty Wallis Honda responded

Cy01veran, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 23, 2025

Excellent explanation of the service required and service they performed to remedy the problem. Service was prompt, short wait. More

by bobh422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tin Tran
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May 25, 2025 -

Rusty Wallis Honda responded

Bobh422, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 23, 2025

Fabian was a great worker and had a lot of knowledge about my car. He was super!! More

by Renegomez000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
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May 25, 2025 -

Rusty Wallis Honda responded

Renegomez000, we're happy you found our staff to be so supportive during your experience here at Rusty Wallis Honda. We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

May 23, 2025

loved video loved oil special and being open till 7 will keep returning keep coupons coming More

by sdf1259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2025 -

Rusty Wallis Honda responded

Sdf1259, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 23, 2025

Very courteous personal and the experience was easy. I had a recall and the phone call and appointment was great! More

by LKABLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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May 25, 2025 -

Rusty Wallis Honda responded

Hi Lkabla, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We look forward to your next visit! Take care!

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