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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,195 Reviews

2,195 Reviews of Rusty Wallis Honda - Service Center

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April 18, 2022

Very professional service and fast. Would recommend Rusty Wallis to anyone! Thank you so much! More

by JLINDSEY13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Rusty Wallis Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rusty Wallis Honda, we look forward to having you as one of our valued customers for many more years to come!

April 18, 2022

Very professional and excellent service department who go me in and out in a timely manner. More

by Laurie.norris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Aguilar
Apr 18, 2022 -

Laurie.norris responded

Thank you the quality service I received at this location!

April 18, 2022

Poor communication. OEM cat converter back ordered. Multiple messages left unanswered Finally manager called and offered after market. Why was t this done initially in More

by PEDIROCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff
Apr 26, 2022 -

Rusty Wallis Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention and providing your contact information. We would appreciate the opportunity to touch base with you and address your concerns and someone from our management team will be in touch shortly.

April 13, 2022

Awesome experience they really took care me and really helped along the way on getting a new Vehicle highly recommend More

by Aliciacar1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffery Mauldin, Darryl Dotsy, John Williams, Skyler Barroso
Apr 13, 2022 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 10, 2022

I get all my repairs done at Rusty Wallis, always great customer service, and always on time More

by smitherman9
Recommend Dealer
Yes
Employees Worked With
Fernando Aguilar
Apr 11, 2022 -

Rusty Wallis Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 06, 2022

Great service department, always looks after the customer needs to make them happy an the car runs good More

by kathleen33bolton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Apr 06, 2022 -

Rusty Wallis Honda responded

Kathleen, It's great to hear that Greg was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rusty Wallis Honda!

April 01, 2022

Greg and Jeff are great. ..They worked with me on 16 accord and negotiated to get my LED headlights covered past warranty period since malfunction was known issue going into r More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff, Greg Fine
Apr 01, 2022 -

Rusty Wallis Honda responded

We appreciate your business and our team looks forward to serving you again soon!

March 31, 2022

I didn’t purchase my Ridgeline from Rusty Wallace but after my first service being completed at the dealer I purchased from I started looking for another dealer as I wasn’t happy with my current dealer. More

by JMoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Aguilar
Apr 01, 2022 -

Rusty Wallis Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 30, 2022

Always great and speedy service, my service advisor Issac was courteous and great to work with. More

by Rgc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Mar 31, 2022 -

Rusty Wallis Honda responded

It's great to hear that Issac was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rusty Wallis Honda!

March 25, 2022

Every time I go to the dealership the take care of my issue. I’m always pleased with the service I receive. More

by Eboogie79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Mar 28, 2022 -

Rusty Wallis Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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