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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,200 Reviews
Call Service Center (214) 348-7500

2,200 Reviews of Rusty Wallis Honda - Service Center

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January 11, 2025

Great service ! Friendly staff very punctual, I was out fairly quick !! Thank you I would definitely recommend . More

by BARAJAS.DALIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names
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Jan 12, 2025 -

Rusty Wallis Honda responded

Hi Barajas.dalia, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

January 10, 2025

The experience was amazing, the entire team was so helpful and will always come back! More

by BLH756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Collier Sr
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Jan 11, 2025 -

Rusty Wallis Honda responded

Blh756, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

January 09, 2025

Technician who changed the oil forgot to put oil mileage/ date replacement sticker on the windshield More

by SBWHITE1950
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wallis
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Rusty Wallis Honda responded

Sbwhite1950, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 09, 2025

Great customer service and very knowledgeable and helpful. Very professional and friendly..The front desk representative is very supportive and sweet More

by DNIQUE_BELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2025 -

Rusty Wallis Honda responded

Dnique_bell, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. We are always more than happy to assist you if anything else comes up. Take care!

January 09, 2025

Rusty Wallis is always professional and helpful. Excellent customer service. Will always bring my car here. More

by CRAIG_DEARMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Smith
Report | Print
Jan 11, 2025 -

Rusty Wallis Honda responded

Craig_dearman, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

January 08, 2025

Very nice people, only thing I did not like is when I called to schedule recall fix they said to just come in and I did not need an appt but when I showed up they said sorry we can’t take you in now you More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy was from service dep
Report | Print
Jan 09, 2025 -

Rusty Wallis Honda responded

Ana, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 08, 2025

Fast and accurate work! I did not make an appointment but I was out in less than 2 hours! And the place was full! I always come here. Very comfortable waiting room!! More

by AM.LOUZAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Godoy
Report | Print
Jan 09, 2025 -

Rusty Wallis Honda responded

Am.louzau, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. We are always more than happy to assist you if anything else comes up. Take care!

January 08, 2025

Great service and quickly done. I appreciate their knowledge and honesty very much. Will always bring my car to Rusty Wallis! More

by AEBANANA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Rusty Wallis Honda responded

Aebanana4, we really appreciate your feedback! We look forward to your next visit! Take care!

January 07, 2025

Rusty Walis Honda has great customer service and a great turnaround time for express services. More

by Vonsheika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Express Service team
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Jan 09, 2025 -

Rusty Wallis Honda responded

Vonsheika, thank you for your kind review; we are happy to pass along your comments to the team here at Rusty Wallis Honda! Until the next time we meet, take care!

January 06, 2025

I love Rusty Wallis! I always get excellant service and they keep me informed as to what they are doing to my car. More

by Irodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tevin Smith from the service Dept.
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Jan 09, 2025 -

Rusty Wallis Honda responded

Irodriguez, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rusty Wallis Honda!

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