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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,234 Reviews
Call Service Center (214) 348-7500

2,234 Reviews of Rusty Wallis Honda - Service Center

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November 20, 2021

Even though prices are thru the roof I know that the work is done correctly and I can trust the results More

by LYNNMAULDIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexus
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Nov 21, 2021 -

Rusty Wallis Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Lynn, and look forward to your next visit.

November 20, 2021

Always very pleasant to visit the dealership for service cause I know that the people there are always to helpful to lend a helping hand for what ever problem the car might need. More

by DFLORES_7334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisers
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Nov 21, 2021 -

Rusty Wallis Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rusty Wallis Honda, we look forward to having you as one of our valued customers for many more years to come!

November 20, 2021

Hubo buena comunicación y trato hacia mi, resolviendo eficazmente el problema por que cual acudí More

by a.mirandam139
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Baez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Adame
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Nov 21, 2021 -

Rusty Wallis Honda responded

We appreciate your business, Carlos, Jesse and our team looks forward to serving you again soon!

November 20, 2021

Upsold an alignment without the suggestion of a tire rotation. When I asked about it I was told it wasn’t needed (Tires haven’t been rotated since purchasing the car) and the car is now at 30,000 miles. More

by nwalke5782
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
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Dec 04, 2021 -

Rusty Wallis Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 20, 2021

great service as allways ,highly recommend them for all my needs and repairs in the future More

by JFSHOBEIRI2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Fine
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Nov 21, 2021 -

Rusty Wallis Honda responded

Thank you for taking the time to share your feedback with us. Ondra, Greg and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 20, 2021

Good and quick service, very prompt in my questions … thank you very much much much More

by serrano.yejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dzan Balic Dervic
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Nov 21, 2021 -

Rusty Wallis Honda responded

Thanks for sharing your thoughts about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

November 20, 2021

Cooper provided excellent customer service, as usual. I'm very satisfied and will return for service soon. More

by AMANDAPANDA418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper
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Nov 21, 2021 -

Rusty Wallis Honda responded

Amanda, Thank you for choosing Rusty Wallis Honda, your feedback and rating mean a lot to us. We're glad Cooper was able to help, and we hope to see you again!

November 20, 2021

Staff is very professional and polite, very attentive! I never have to wait long for my services to be done. More

by azale0216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo, Eric Collier Sr
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Nov 21, 2021 -

Rusty Wallis Honda responded

Thank you for the kind words for our service department! Eric and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 20, 2021

Customer service was great. My car was finished and I didn’t have to wait long for service More

by Smissyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2021 -

Rusty Wallis Honda responded

It's great to hear that we able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rusty Wallis Honda!

November 20, 2021

Great service as usualFernando Aguilar was very Great service as usual Fernando Aguilar was very professional and helpful. I have been having my Pilots serviced at Rusty Wallis since 2005. More

by ANN14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Aguilar in the Service Dept.
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Nov 21, 2021 -

Rusty Wallis Honda responded

Ann, Thank you for your very kind review. Fernando and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rusty Wallis Honda.

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