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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,234 Reviews
Call Service Center (214) 348-7500

2,234 Reviews of Rusty Wallis Honda - Service Center

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November 05, 2021

Service is always friendly, courteous, and customized for my vehicle. The complimentary services are always stocked while I wait. More

by C_ONEAL77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2021 -

Rusty Wallis Honda responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rusty Wallis Honda.

November 05, 2021

Great customer service friendly environment staff was great service advisor was awesome thanks everyone great job More

by romanjrlujan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
She is a service advisor
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Nov 05, 2021 -

Rusty Wallis Honda responded

Roman, Thanks for sharing your thoughts about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

November 05, 2021

This dealership goes above and beyond to serve you with great customer service! Very professional! More

by BRANDYJ82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Fine
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Nov 06, 2021 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 05, 2021

Waited for 3 hours for oil change.No transportation Waited for 3 hours for oil change. No transportation provided. The time clock in my CRV not working. The technician not able to Correct it. The labo More

by JOSTOM50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cooper Elledge / James
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Nov 19, 2021 -

Rusty Wallis Honda responded

Thank you! We appreciate your response. A representative will be in touch shortly.

Nov 19, 2021 -

JOSTOM50 responded

Okay Call me back On 2146009333 I need appointment to correct my time clock in Honda CRV It is still not working Please advise what should I do Thomas Joseph 825 Graystone Drive Garland, TX 75043

November 05, 2021

Very good service you need hiring more people like her. Good attention. Nice Tank you More

by fx20052000
Customer Service
Recommend Dealer
Yes
Employees Worked With
I forgot her name
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Nov 06, 2021 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 05, 2021

The staff was helpful and friendly. The waiting area is nice and ideal for smartphone and tablet owners. The work was completed without a long wait. More

by sashi123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2021 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 05, 2021

Rusty Wallis has a service chart with the fee. We received valuable advice from the service personnel More

by GOWRYS99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Could not remember the name
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Nov 05, 2021 -

Rusty Wallis Honda responded

Thank you for choosing Rusty Wallis Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 05, 2021

All the staff are very courteous. The staff are All the staff are very courteous. The staff are knowledgeable and the service is thorough. More

by SANDRAZEBROWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Nov 05, 2021 -

Rusty Wallis Honda responded

Thank you, Sandra, we appreciate your business and our team looks forward to serving you again soon!

November 05, 2021

I’m a new customer. There should be a sign advising the customer that the service advisor is also the cashier. This survey allows you to choose service as the Dept you visited. On the next screen all other More

by RFULLER834
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
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November 05, 2021

Always polite and helpful. Service is done quickly and well. People are very nice and easy to talk to. More

by larry.kuenzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Fine, Skyler Barroso, Carlos Adame
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