2,236 Reviews of Rusty Wallis Honda - Service Center
The staff was friendly as Timothy Hughlett explained everything very well. The complementary snacks and drinks were nice to have while waiting. everything very well. The complementary snacks and drinks were nice to have while waiting. More
They are always very thorough and professional. They keep me informed while they are performing a service call. I have been using them since I bought my vehicle there several years ago and I intend They keep me informed while they are performing a service call. I have been using them since I bought my vehicle there several years ago and I intend to keep on using their services! More
Tevin, the service tech was professional and kind in spite of my frustration with the problem. I have been waiting for a recall part for over 9 months. When I was notified about the issue it stated the spite of my frustration with the problem. I have been waiting for a recall part for over 9 months. When I was notified about the issue it stated the car can stall possibly causing me to be at risk. I felt hostage to this problem as I did not want to drive far from home or travel for fear of car breaking down. I have lost money renting a car to go out of town because I did not feel safe driving my Honda Accord. Even thou it’s a great car and I love it I did not feel comfortable. I called several times to different dealerships as recommended but all said they did not have the part ( unless car breaks down then they would fix it). That is ridiculous. None the less, I kept getting sent to different people when I complained. Finally out of anger, when I was referred to Tevin he listened then put me on hold. He said he had the part and set up an appointment for the next day and it was fixed. I now have peace of mind and really appreciate his kindness in being nice and professional. I hope this is noticed and he gets a great evaluation of his work and ethics. And a raise!! More
Great Experience! Booking a service appointment online was easy. Once I dropped the vehicle off, they went above and beyond to communciate the issues, explain the rep Booking a service appointment online was easy. Once I dropped the vehicle off, they went above and beyond to communciate the issues, explain the repair and costs, and keep me up to date on the progress of the repair. It was also very reasonable from a cost perspective. I recommend! More
I like the sale person and the person in charge of him I like the way I was treated when I came into Rusty Wallis Honda. I have come to this dealership before and also received excellent service. I love i like the way I was treated when I came into Rusty Wallis Honda. I have come to this dealership before and also received excellent service. I love it!!!! More