2,236 Reviews of Rusty Wallis Honda - Service Center
Rusty Wallis service department is exceptional! The advisors and technicians are always professional and courteous. Michael was my adviser and took care of my repair ticket without me having to dro The advisors and technicians are always professional and courteous. Michael was my adviser and took care of my repair ticket without me having to drop off my car in person. My car was towed to the dealership on Monday and returned to me on Tuesday. I appreciated Michael’s professionalism in working with me on the repair. Thank you! More
You guys are straight to the point. No bull! Thanks for making a car buying easy. No bull! Thanks for making a car buying easy. More
I have would have to say, I was not excepting the Hallelujah Thank you Jesus Car Services, I received at Rusty Wallace! Micheal was able to go above and beyond what was expected. He has got to be Hallelujah Thank you Jesus Car Services, I received at Rusty Wallace! Micheal was able to go above and beyond what was expected. He has got to be the best Service Advisor, In the DFW area that I have met. I came in for a Diagnostic on my car Acura and Honda was not able to make the repairs. Micheal called Acura on my behalf and got the correct information for me ! So thank you Rusty Wallace for having the best Advisor on your Team! More
Efficient and professional! Express Service Advisor Julian Garcia was excellent! Express Service Advisor Julian Garcia was excellent! Express Service Advisor Julian Garcia was excellent! Express Service Advisor Julian Garcia was excellent! More
I felt my service advisor was very condescending and disregarded my concerns. She was more concerned with about validating herself then understanding how a customer may feel about have major work done o disregarded my concerns. She was more concerned with about validating herself then understanding how a customer may feel about have major work done on brand new (2024) auto. Also, my second problem with this car (2024 model) was totally disregarded because they could not get it to "duplicate". I think this person needs more training in communication, especially in dealing with women. More