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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,200 Reviews

2,200 Reviews of Rusty Wallis Honda - Service Center

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November 16, 2022

Great customer service and very knowledgeable. Definitely recommend their services. They serviced the transmission and flushed it three times due to metal debris in it. More

by Franco.aleman1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unfortunately don’t recall his name but he did a great job
Nov 16, 2022 -

Rusty Wallis Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 16, 2022

Great customer service every day at Rusty Wallis, the waiting is nice and friendly environment as well!!!!!! More

by ESPINJF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Rebaza
Nov 16, 2022 -

Rusty Wallis Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 16, 2022

Excellent attention y buen servicio good Rapides, Buena explication, personal que habla a espanol bueno bueno More

by ortegajuana1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wallis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skyler Barroso, Carlos Adame
Nov 16, 2022 -

Rusty Wallis Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rusty Wallis Honda, we look forward to having you as a valued customer for many years to come!

November 15, 2022

Everyone so nice & kind! Especially Pamela, Leisha, Carlos,& fella who bought his wife a Yeti that was my color 🙃 More

by Jilldowdy54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pamela & Leisha
Nov 15, 2022 -

Rusty Wallis Honda responded

Thank you for choosing Rusty Wallis Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 14, 2022

I was in for an oil change, but was concerned about an emission warning that had come on and gone off several times. Bryan pulled a code and made arrangements to move my truck to the service bay for inje More

by DW
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dzan Balic Dervic
Nov 15, 2022 -

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rusty Wallis Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

November 14, 2022

Nice waiting room. Not too long of a wait but way to pricey for a oil change More

by jham6980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Nov 15, 2022 -

Rusty Wallis Honda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

November 09, 2022

For in the on the daye and time i needed. Meet by carlos at the vehicle. Very friendly and informative. Vehicle finished and washed eariler than expected More

by Jmgarcia822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Melendez
Nov 09, 2022 -

Rusty Wallis Honda responded

Thanks for sharing about your experience with Rusty Wallis Honda. Carlos and our team appreciate your business and hope to see you again soon!

November 09, 2022

Fast service…very clean and professional service will defend always come back to this location More

by minadelacruz78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not know
Nov 10, 2022 -

Rusty Wallis Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 09, 2022

Lady forgot to put back the wheel lock, I had to go back and it was annoying. I tried emailing her if I could get my tank filled for the inconvenience and she didn’t reply to my email. More

by dianasalgadx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Female
Nov 10, 2022 -

Rusty Wallis Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 06, 2022

Good, nice. super don't know what else to put here. this doesn't have to be mandatory More

by u.s.rajkumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember
Nov 07, 2022 -

Rusty Wallis Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rusty Wallis Honda.

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